IT Program Manager

Genesis10 is currently seeking an IT Program Manager with our client in the financial industry located in Charlotte, NC. This is a 12+ month contract position.

Responsibilities:

• Maximize the value for one or more products, at the program level in a scaled Agile model
• Assist in defining the vision and roadmap for the program, prioritizing the features/epics in the backlog, and articulating this to stakeholders and dev teams
• Work closely with stakeholders to understand their needs, and with products owners to ensure they are aligned on priorities
• Support and collaborate with the product portfolio executive on financials throughout delivery
• Show expertise on the products, business or technology domain, and the industry in which the product competes
• Assist in creating and maintaining the book of work and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
• Communicate the program vision and roadmap to stakeholders, product owners, and the teams
• Provide input into defining business capabilities and aligning them to products or creating new products to support them
• Articulate business value to product owners so they understand product and strategy
• Ensure alignment across product roadmap to achieve portfolio objectives
• Create and prioritize features/epics in the program backlog
• Empower to make decisions about trade-offs with emerging work versus planned work
• Refine features/epics with the product owners to ensure there is enough ready work for the upcoming 1-2 quarters
• Review and accept features/epics and is empowered to make decisions on scope and requirements
• Work in partnership with the product owners and the teams to ensure that maximum value is obtained through technology and through an advanced understanding of the business and industry trends
• Define the vision and roadmap for productivity products services across the collaboration and productivity (CAP) product portfolio
• Productivity service includes enabling end user self-service, asset inventory management, asset lifecycle configuration management, IAM compliance, reporting and analytics for the product
• Create the vision and roadmap for automation services based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
• Define and prioritize the features/epics in the automation program backlog and articulating this to both stakeholders and development teams
• Collaborate with cross-functional stakeholders and with other CAP Products Owners to understand their needs, ensure they are aligned on priorities to achieve portfolio objectives
• Support and collaborate with the portfolio product executive on financials throughout delivery
• Maintain oversight on delivery to ensure timely and relevant outcomes
• Drive continual service improvement based on data/metrics and user feedback
• Facilitate evolution of suitable application support and dev ops model for automation products and services

Requirements:

• B.E/B. Tech/ M.C.A/M. Sc.
• Any BA Certifications
• 7 - 10 years' of experience as a Product Manager
• Previous product management experience
• Expertise in managing large/complex product rollouts
• Excellent communications skills (verbal and written)
• Agile methodologies
• Financial management
• Microsoft 365 Teams, OneDrive, SharePoint Online, Power Platforms
• Virtual meeting services
• Email/chat services
• MSFT office suite services
• GraphAPI for Microsoft cloud service resources

Desired skills:

• Knowledge on JIRA, SDLC, data sources and querying
• Technical knowledge and experience in M365 suite of products
• Exposure to work on end user issues and resolution
• Experience in finding problem items and conducting RCA
• Expertise in SharePoint on-prem and SharePoint Online
• Able to interact and co-ordinate with distributed cross-functional teams
• Able to assist with the business cases and understanding stakeholders expectations and objectives

Pay range: $54.54 - $62.54

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

* Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

* The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

* Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

* Behavioral Health Platform

* Medical, Dental, Vision

* Health Savings Account

* Voluntary Hospital Indemnity (Critical Illness & Accident)

* Voluntary Term Life Insurance

* 401K

* Sick Pay (for applicable states/municipalities)

* Commuter Benefits (Dallas, NYC, SF and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.