Patient Accounts Representative II - Patient Accounting

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

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Join our team as a Billing & Collections Specialist, where your attention to detail and insurance know-how will help ensure patients are billed accurately and accounts are closed with care.

What You'll Be Doing:

• Taking the reins on daily billing of insurance claims and following up on outstanding balances (both payor and self-pay)

• Monitoring, reconciling, and resolving accounts like a pro - because clean books = happy team

• Navigating complex insurance systems and workflows with ease and accuracy

• Working with commercial insurance, Medicare, Medicaid, and special programs like a seasoned pro

• Acting as our go-to expert on third-party billing processes and regulatory compliance

• Keeping quality high and errors low - your work directly supports our mission and reputation

• A mix of electronic health systems, Excel, Outlook, and your trusty 10-key calculator

• Familiarity with 837i forms, ICD-10/CPT/HCPC codes, revenue codes, and HIPAA transaction sets

• A good grasp of medical terminology - no need to be a doctor, but bonus points if you can decode acronyms in your sleep

• Have an Associate's degree (or equivalent experience - we value skill!)

• Bring 2-3 years of experience in a hospital, physician's office, or insurance billing role

• Know your way around insurance reimbursement and government payors

• Can balance a spreadsheet and handle billing workflows with confidence

• Communicate clearly - both in writing and over the phone - with patients, coworkers, and payors

• A strong sense of ownership and curiosity

• The ability to work independently without losing your team-player spirit

• A sense of humor - because let's face it, billing can be weird sometimes