Quality Assurance/Risk Management Specialist - Warren State Hospital

If you are eager to leverage your expertise in Quality Assurance and Risk Management, an exciting opportunity awaits you at the Department of Human Services, specifically at Warren State Hospital (WSH). We are currently on the lookout for qualified individuals to fill the role of Quality Assurance/Risk Management Specialist. In this pivotal position, you will work under the guidance of the Quality Assurance/Risk Management Coordinator, where your primary responsibilities will include investigating allegations of patient abuse and addressing grievances related to patient rights. This is a unique chance to contribute meaningfully to the well-being of patients and enhance the quality of care provided. Do not let this opportunity pass you by-apply today and embark on a fulfilling career that makes a real difference in the lives of others!

As a Quality Assurance and Risk Management Specialist, your primary role will involve investigating incidents of patient abuse and grievances related to patient rights. This process entails gathering essential information from various sources, including staff, patients, medical records, and other pertinent documentation. You will be responsible for compiling evidence that pertains to the specific allegations, analyzing the information collected, and drafting a comprehensive report that outlines the findings of the investigation. Following this, you will assess the results and provide a review along with actionable recommendations for further consideration. All information, documentation, and findings from these investigations will be systematically organized, analyzed, and stored in a database, ensuring that all records of abuse allegations and patient rights grievances are easily retrievable for future reference.

In addition to these investigative duties, you will also interpret regulatory and accreditation standards to ensure compliance within the hospital setting. Your responsibilities will include the collection and analysis of data related to hospital practices and patient rights, which will support the ongoing performance improvement initiatives of the hospital. This will involve active participation in hospital committees, facilitating the flow of data between department leaders and senior management, and addressing inquiries that arise in relation to quality assurance and risk management. Your contributions will be vital in fostering a culture of safety and accountability within the healthcare environment.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. May change based on operational needs.
• Overtime and travel: As needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; or
• Two years of clinical experience in an human services agency, including one year of administrative, evaluative, or consultative experience in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.