IT Support Specialist

Avantor, a Global Fortune 500 company, is looking for a dedicated IT Support Specialist to optimize our NuSil IT Operations organization.

This Carpinteria, CA role is full-time, on-site to include after hour on- call responsibility 1 week/ month.

Minimum Education:

• High school diploma/ GED. Associates or Technical school degree preferred.

Required Experience (1+ yr):

• Providing support of all PC, network, server hardware and software applications included but not limited to: MS Outlook, MS Office, Virtual Desktop, Active Directory and MDT Imaging for PCs.
• Customer service.
• IS/ IT Support.

Preferred Experience:

• Kaseya VSA, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end-user applications and computing devices,
• M365 Cloud Administration.
• A+, Network +, Sec +.
• Technical documentation.

Travel:

• Up to 10%.

How you will thrive and create an impact:

NuSil a division of Avantor has set the global standard in medical- and space-grade silicone technology, while developing healthcare and advanced technologies devices and platforms. This results driven self-motivated individual contributor will demonstrate initiative while prioritizing workload and providing exceptional customer service.

With the ability to multi-task, troubleshoot and adapt to a changing environment; while working independently and prioritizing multiple work streams and high priority support requests the IT Support Specialist will:

• Receive direction/ advice for complex issues from Lead Administrators or management.
• Provide troubleshooting and service requests expertise to all IT information systems.
• Participate in the testing and evaluation of new desktop packages and implement prototypes.
• Provide setup, deployment and support of mobile devices.
• Provide remote support for facilities and associates.
• Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc.).
• Engage with external vendors for support and services.
• Conduct end user training and learning sessions with associates.
• Assist in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities.
• Maintain a listing of spare inventory and electronic waste.
• Performs other duties as assigned.

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions) Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that frequently weigh up to 25 lbs., and occasionally up to 60 lbs.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.