Supervisor, Rehabilitation Administration -

City/State

Work Shift

Overview:

Assists Office Manager leading administrative team and coordinating work. Serves as technical resource for other team members through quality control and improvement/evaluation activities, staff development activities and daily support to Rehab Centers. Leads training and implementation of best practices. Provides new employee orientation, training, initial competency assessment. Competent in all aspects of administrative roll; provides coverage as needed. Serves as a mentor by role modeling a professional business office practice consistent with customer satisfaction, facility manager's expectations and organizational goals. Maintains compliance with organizational patient financial services policy/procedure and state, federal and voluntary certification standards and regulations. Develops, implements, and monitors compliance with business office procedures and quality control. Assists in the testing and implementation of business office automation and IT infrastructure. Assists with multiple site ambulatory business office functions including the planning/opening of new facilities. Assists with auditing, authorizations and no recourse reports. Leads central authorization/registration processes. Performs front desk customer satisfaction surveys. Supports marketing efforts for OP Rehab service line.

• High school diploma Degree (Required)
• Bachelors Degree (Preferred)

• No specific certification or licensure requirements

• Three years related experience in a hospital or medical office setting.
• Experience in rehabilitation patient financial services preferred.
• Previous supervisory experience required.
• Requires flexibility, the ability to multitask and travel within assigned region. Ability to make periodic rotations to assigned locations.
• Extensive computer knowledge (MS word, Excel, Access, Power point). Knowledge of SharePoint desired.
• Experience with patient scheduling, registration, insurance authorization, billing, reimbursement and claims follow-up preferred.
• Assists with therapy outpatient network marketing and public relations as requested by rehab leadership.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.