Technical Trainer 1

Job Summary: The Technical Trainer 1 position is responsible for developing and conducting technical training sessions for internal and external customers. Serving as technical expert specific to this incumbent's area of responsibility such as: MEWP (Mobile Evaluating Working Platform), Operator Training, Welding, Trucks, Engines, Construction Machines, Generators, Allied Equipment, etc.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

What can HOLT Group offer you?

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Essential Functions:

• Develops and delivers technical training programs tailored to HOLT CAT's technical training program needs, consistent with the individual company's short and long-term business plans.
• Develops internal employee and customer technical training opportunities using the ADDIE Process applicable to the overall and site-specific missions, including scheduling and presenting technical training.
• Assesses trainees to measure progress and to evaluate the effectiveness of training, and reports on progress within defined training periods.
• Consults with individuals throughout the organization to gain knowledge of work situations requiring training and obtain an understanding of changes in policies, procedures, and technologies that impact training.
• Continually acquires personal training skills and learning techniques to ensure optimal retention and resources required for productive training presentation and development.
• Maintains regular and punctual attendance; ensures supervisor is informed of work schedule and if inadvertent changes should occur.
• Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties assigned.

Knowledge, Skills, and Abilities:

• Demonstrates strong technical aptitude within the assigned area of responsibility, which includes, but is not limited to: MEWP, Operator Training, Welding, Diesel Engines, Powertrain, Drivetrain, Emissions, Hydraulics, A/C, and Electronic Troubleshooting.
• Strong experience working on and troubleshooting Construction Equipment, both Caterpillar and non-Caterpillar.
• Strong technical aptitude and understanding of Construction Equipment, both Caterpillar and Non-Caterpillar, along with associated products and equipment.
• Ability to implement the A.D.D.I.E. Process to develop, update, and maintain state-of-the-art technical training programs to support Caterpillar and associated equipment.
• Knowledge of Diagnostic tools, DMM, Computer diagnostic software (Cat ET or Cummins Insite), and Cat web-based software (SiS 2.0 and Sims).
• Excellent oral and written communication skills to include delivering formal presentations before small and large groups.
• Ability to work independently and within a diversified team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness.
• Exceptional organizational, time management, and multi-tasking, planning, and influencing skills.
• Ability to work with all levels of personnel within the organization
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization.
• Knowledge of Microsoft Office products: Excel, Outlook, Word, etc.
• Working knowledge of project management.

Education and Experience:

• High school diploma, required
• Five or more years of experience working on construction equipment, required.
• Two to four years of technical training experience, preferred.
• Caterpillar Instructor Accreditation Program (CIAP) or equivalent, preferred

Supervisory Responsibilities:

• None

Travel:

• Available to travel 30% and up to 50% if needed

Physical Requirements:

• This role frequently communicates with others, and must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, photocopiers, printers, iPads, and presentation equipment (Projectors/LED, TVs)
• This position involves a significant amount of time standing, walking, kneeling, crouching, stooping, climbing, reaching
• This position involves talking, hearing, seeing, and using hands to handle, control, or feel objects, tools, or controls
• Occasionally lifts and moves materials and equipment up to 45 lbs.

Work Environment:

• This job is generally performed 50% in an office/classroom environment and 50% in a lab/outside environment
• Work will be conducted in a maintenance environment exposed to fuels, lubricants, and coolant.
• May work in cramped spaces and awkward positions
• May be exposed to noise, heat, cold, inclement weather conditions, bright or inadequate lighting, body vibration, hazardous conditions, minor burns, cuts, bites, or stings

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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