Aging Care Manager 3 (LG) - Luzerne-Wyoming County Area Agency on Aging (Multiple Vacancies)

Are you a patient and organized person who enjoys utilizing investigative skills to ensure the safety of others? The Luzerne - Wyoming County, Area Agency on Aging (AAA) is seeking hard-working Aging Care Manager 3s to assist senior citizens in obtaining services that help them stay active and safe. If you are interested in making a positive impact in your community by helping residents 60 years of age and older, we encourage you to apply today!

As an Aging Care Manager 3, you will act as an Aging Protective Services Investigator in the Protective Services Unit. You will be responsible for investigating allegations of abuse, conducting personal visits with older adults, interviewing all collateral contacts pertinent to a case, and collecting evidence and documents. Work involves interviewing the alleged perpetrator of the abuse and working with other agencies and entities to determine case outcomes in terms of a substantiated or unsubstantiated case decision. A key duty of this role will be ensuring the safety of older adults, which will require you to assist with activities such as seeking medical intervention, applying for entitlement programs, addressing eviction notices and placement needs, and using legal intervention when necessary. Additional responsibilities include:

• Using legal intervention, as needed, to gain access to the older adult or to participate in proceedings for appointment of a guardian of estate or person
• Referring cases to other agencies
• Providing coverage on a rotating basis to receive new referrals
• Conducting reassessments
• Documenting all case activities
• Volunteering for AAA paid after-hour crisis coverage
• Completing statistics, reports, case records, and additional forms
• Educating the general public and other agencies on AAA programs and Protective Services regulations

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy may be given to candidates who live within Luzerne or Wyoming County. If no eligible candidates who live within Luzerne or Wyoming County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.