The Opportunity
At Hitachi Energy, we're driving the transformation of the power grid-making it more reliable, sustainable, and intelligent. As a Senior Service Product Specialist, you'll be a key player in shaping service strategies that extend the life and performance of high-voltage systems, including Generator Circuit Breakers (GCBs). This is more than a technical role-it's a strategic opportunity to influence how energy is delivered across the globe. You'll collaborate with cross-functional teams to enhance service offerings, support lifecycle management, and deliver training that empowers both internal teams and customers. Your insights will help define product characteristics, guide go-to-market strategies, and ensure our solutions meet evolving customer needs. Whether you're in the field, at a trade show, or working with engineering and sales, your work will directly impact the reliability of the grid and the satisfaction of our customers. How You'll Make an Impact
Provide expert support on GCB service and product-related matters Deliver training on new products and services to internal teams and customers Maintain and validate customer installed base data Recommend service strategies to extend equipment lifecycle Collaborate on training programs and sales initiatives Support field visits and customer inquiries Contribute to go-to-market strategies and value propositions Represent the service business at trade shows and industry events Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines
Your Background
Bachelor's degree in Electrical or Mechanical Engineering Minimum of 8 years in service operations, engineering, or technical sales Proven expertise in medium or high voltage equipment and systems Strong understanding of power systems and generation industry Excellent communication and interpersonal skills Ability to work independently and build strong relationships Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Health Care (medical, dental, vision, etc.) Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance) Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday) Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms
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Hitachi Energy
tuition reimbursement, 401(k)
Sep 09, 2025