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Payroll Support Specialist

University of the Pacific

United States, California, Stockton

3601 Pacific Avenue (Show on map)

Sep 09, 2025

Posting Details

Position Information

Job Title	Payroll Support Specialist
Union Level
Department	Payroll
Campus	Stockton
Posting Number	201304155P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work performed during normal business hours, meeting critical deadlines may require work performed during non-routine business hours. Infrequent travel to off-site campuses, meetings or workshops.
Position End Date
Open Date	09/08/2025
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship	This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose	Under general supervision, the Payroll Support Specialist, is responsible for assisting University-wide payroll processing, and administrative services in accordance with University policies and Federal and State regulations and other requirements.
Essential Functions	Performs standard payroll functions to ensure timely processing and compliance to regulations and policies as required by law and University policies. These may include but not limited to: Processing student, faculty and staff payroll. Terminations for faculty and staff. Processing Non-Resident Alien activity. Serves as a resource to the University community, assisting with University-wide training and support for payroll matters. Troubleshoots problems with payroll processing and recommends solutions. Performs review and audit of Banner Payroll system data entry and reports to support accurate, timely payroll processing and internal and external compliance. Monitor payroll inbox and escalate issues as needed. Cross-trains with other Payroll department employees on all day-to-day functions of the Payroll department in order to provide back-up support and guidance for all three campuses as needed. Assists Manager in maintaining up-to-date policies and procedures for Payroll, including desk manuals for detailed payroll processing. Provides support and assistance in research and analysis for assigned projects. Performs miscellaneous duties as assigned or requested. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	High School Diploma or GED. Two (2) years of administrative experience.
Preferred Qualifications	Experience in payroll, accounting, or finance. AA Degree. CPP/FPC. Excellent verbal and written communications skills required, comfortable with public speaking. Intermediate computer skills, especially in Microsoft Office Outlook, Excel, and Word, and experience in using automated payroll processing systems. Knowledge of Federal and California state employment and tax law, including payroll tax reporting & compliance, payroll audit procedures & practices. Solid working knowledge of accounting and reconciliation practices and procedures. Skill in staff training and supervision. Ability to work independently with critical deadlines and competing priorities. Strong customer service orientation. Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, walking across campus, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds. Work Environment/Work Week/Travel: Work performed in standard office environment. Work performed during normal business hours, meeting critical deadlines may require work performed during non-routine business hours. Infrequent travel to off-site campuses, meetings or workshops.
Hiring Range	$19.50-$22.50 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement	University of the Pacific is an equal opportunity employer dedicated to workforce diversity across backgrounds, experiences, and viewpoints. Pacific does not unlawfully discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability, or other legally protected characteristics or combination of such characteristics. While we strive to attract a broad and representative pool of candidates, all hiring decisions are made based on merit, selecting the most qualified individual for each position.