Health Services Administrator (HSA) - Notional

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*Position contingent upon successful contract award.

Location

TBD

Clearance Level

T2 - Moderate Risk Public Trust (MRPT)

Primary Function

The Health Services Administrator will oversee all medical operations within the detention facility's healthcare unit, ensuring compliance with U.S. Government standards, contractual obligations, and healthcare regulations. This role requires strong leadership, healthcare administration expertise, and the ability to coordinate across clinical, operational, and security functions. The Administrator serves as the primary liaison between the medical team, the prime contractor, subcontractors, detention facility leadership, and government representatives.

Responsibilities

• Operational Leadership: Direct daily administrative operations of the detention facility's healthcare unit, ensuring efficient delivery of medical, dental, mental health, and specialty care.
• Regulatory & Contract Compliance: Ensure adherence to government regulations, contractual requirements, and accreditation standards (e.g., NCCHC, ACA, ICE Performance-Based National Detention Standards, OSHA, HIPAA).
• Staff Management: Oversee recruitment, onboarding, scheduling, and performance management of medical and support staff, including physicians, nurses, dentists, behavioral health providers, and allied health professionals.
• Budget & Resource Oversight: Manage budgets, monitor expenses, and ensure proper allocation of medical resources, supplies, and pharmaceuticals.
• Quality & Risk Management: Develop and maintain quality improvement, patient safety, infection control, and risk management programs. Prepare for and support internal/external audits and inspections.
• Stakeholder Coordination: Act as the primary point of contact with the government customer, prime contractor, and detention facility leadership, providing timely reports, updates, and recommendations.
• Emergency Preparedness: Coordinate emergency medical response planning, drills, and continuity of operations in compliance with facility protocols.
• Reporting & Documentation: Ensure accurate and timely submission of reports, incident documentation, and statistical data required under the government contract.
• Maintains safe and clean working environment by complying with procedures, rules and regulations.
• Other duties and projects assigned

Job Requirements

• Master's degree in healthcare administration, Public Health, Business Administration, or related field preferred (Bachelor's degree with significant relevant experience may be considered).
• Minimum of 5 years of progressive leadership experience in healthcare administration, preferably in correctional, detention, military, or government-contracted healthcare environments.
• Knowledge of federal and state healthcare regulations, detention facility healthcare standards, and government contracting compliance.
• Strong leadership, communication, and interpersonal skills with the ability to lead diverse teams in a secure environment.
• Proficiency in Microsoft Office Suite and healthcare management systems (EHR, scheduling, inventory).
• Ability to obtain and maintain necessary clearances and credentials required for access to detention facilities.
• Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
• Must be at least 21 years of age.
• CPR or BLS and First aid certification.
• Must be able to multi-task, be detail-oriented, be organized, and have excellent verbal and communication skills.
• Must be able to perform duties in a stressful and high paced environment without physical limitations.
• Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.

Preferred Qualifications

• Bilingual (English/Spanish or other relevant languages) preferred.
• Experience managing multi-disciplinary healthcare teams in high-security or government settings.
• Strong background in compliance, audits, and inspections (e.g., NCCHC, ACA, Joint Commission).
• Financial acumen in managing healthcare budgets under government contracts.
• Ability to navigate complex stakeholder relationships with diplomacy and professionalism.
• Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
• DHS or ICE detention center experience.

Physical Requirements and Work Conditions

• Work is normally performed in a typical interior/office work environment.
• Work involves sitting and standing for prolonged periods of time.
• Ability to ascend/descend stairs.
• Visual acuity required to complete paperwork and computer work.
• Work is performed in a secure detention facility.
• May require evening, weekend, or on-call hours.
• Exposure to emotionally challenging situations.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

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