UAT Coordinator

We are seeking a highly organized and proactive UAT Coordinator to join Macmillan on a program designed to deliver key improvements to our Royalties system. This program aims to optimize processes and systems for calculating and distributing royalties to our authors, ensuring accuracy, efficiency, and transparency. As the UAT Coordinator, you will be the central point of communication between various business teams, technical teams and program management, ensuring the seamless execution of User Acceptance Testing (UAT) activities. You will play a pivotal role in ensuring that the system meets business requirements and is fully ready for deployment.

What You'll Do:

• UAT Planning and Preparation:
  
  
  
  
  • Collaborate with business stakeholders, program manager, and technical teams to define UAT scope, objectives, and success criteria for the Royalties system.
  • Develop and maintain the UAT plan, schedule, and resource allocation.
  • Prepare test cases, test scripts, and scenarios based on defined business requirements.
  • Coordinate access to the test environment, ensuring data and system readiness.
  
  
  
  
• Execution and Coordination:
  
  
  
  
  • Facilitate and oversee the execution of UAT by working closely with business testers and stakeholders.
  • Track and manage defects, triaging issues to ensure swift resolution by the technical team.
  • Ensure all tests are executed, tracked, and documented appropriately, including results and evidence
  • Contribute to stand-up meetings to track progress, address blockers, and provide status updates.
  
  
  
  
• Stakeholder Management:
  
  
  
  
  • Act as a liaison between business users, project management, and technical teams to ensure effective communication.
  • Ensure all stakeholders are informed of UAT progress, performance, and risks.
  
  
  
  
• Reporting and Handover:
  
  
  
  
  • Deliver periodic reports on UAT progress and defect statistics to program leadership.
  • Provide sign-off documentation and ensure readiness for deployment based on UAT outputs.
  
  
  
  

What You'll Bring:

• A track record of managing or coordinating UAT activities in complex system improvement programs.
• Excellent organizational and multitasking capabilities.
• Strong problem-solving and decision-making skills, with the ability to adapt to changing priorities.
• Exceptional communication skills, enabling you to collaborate effectively with technical teams and non-technical stakeholders alike.
• A results-driven mindset, with high energy and enthusiasm for delivering high-quality outcomes.
• Familiarity with software testing and defect management tools or frameworks.
• A team-player mentality, willing to support where needed to achieve program goals.

Ideal Experience / Education:

• Bachelor's degree in a relevant field (e.g., Business, IT, Project Management, or similar), or equivalent professional experience.
• Professional certifications such as ISTQB Certified Tester (desirable, but not mandatory).
• Previous experience as a UAT Coordinator, Analyst, or similar role on complex, large-scale technology programs.
• Experience working on publishing or royalties systems is highly desirable.
• Familiarity with testing methodologies and tools (e.g., Jira, HP ALM, TestRail, or similar).
• Experience working in Agile or Hybrid delivery environments and with SaaS providers.
• Strong understanding of the end-to-end software development lifecycle (SDLC).

This role will have an annual salary of $95,000-$108,000.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of Macmillan Publishing Group, LLC.