Open Rank Case Manager (Intermediate - Principal)

Job Summary:

Nature of Work

The Case Manager will be faculty of the Department of Psychiatry, integrated within the Department of Neurology, Functional Neurological Disorders (FND) Program. The FND Program is an outpatient, multidisciplinary treatment program comprised of neurologists, psychiatrists, social workers, nurses, case managers, allied health professionals and administrative staff. The FND Program boasts local, national, and international recognition for their highly collaborative, innovative care model to support individuals with FND. This position will have the opportunity to participate in clinical research, quality, and process improvement initiatives in addition to their clinical work.

About the Functional Neurology Program: The FND Program is located in the UCHealth Hospital Outpatient Pavilion on the University of Colorado Anschutz Medical Campus in Aurora, Colorado. The service line began in 2016 and has since treated over 2,000 patients. Previously, the FND Clinic has only served individuals with functional seizures (psychogenic non-epileptic seizures) but recently received funding to expand their operations to care for individuals with functional movement symptoms.

Treatment is delivered using a hybrid model, including both virtual and in-person appointments. As a member of an academic medical center, this position will support both a clinical and academic mission and will have the opportunity to participate in quality improvement and clinical research initiatives. Further, the position will have the opportunity to improve UCHealth, University of Colorado and greater community's knowledge of FND through educational initiatives.

To learn more about the FND Clinic please visit: https://www.nestreatmentucd.org/

To learn more about FND please visit: https://neurosymptoms.org/en/

Reports to:

This position will be appointed in the Department of Psychiatry in the Adult Division- Integrated Services per policy, the Director of the FND Clinic exhibits ultimate responsibility for this position's professional and clinical conduct. Professional development will be supported by the Department of Psychiatry.

Within the FND Program clinical oversight will be provided by the Clinical Director of Behavioral Health Services.

Key Responsibilities:

• Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level.

• Senior Professional are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.

• Intermediate Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.

• Assessment and Care Planning: Conducts comprehensive assessments of patients' FND, behavioral health, psychosocial needs, and risk factors when appropriate. Develops individualized care plans in collaboration with patients, FND Program multidisciplinary team and outside care providers. Assists with formulating patient-centered goals that address FND recovery, mental health needs, social determinants of health, and barriers to care.

• Care Coordination: Assists with overcoming barriers to attending visits in the FND Program. Coordinates with medical providers, mental health professionals, social workers, and other healthcare teams to implement care plans. Facilitates referrals to community resources, support services, and behavioral health programs (e.g., therapy, substance use treatment). Monitor patient progress and adjust care plans, as necessary. This includes but is not limited to contacting patients to follow up on progress, filling out FMLA paperwork, etc.

• Patient Education & Advocacy: Educates patients and families about available treatment options, coping strategies, and resources for managing FND. Advocate on behalf of patients to ensure they receive appropriate care, services, and support. Assist patients in accessing benefits, financial resources, and community services (e.g., housing, employment assistance).

• Compliance & Quality Improvement: Ensures all care coordination activities comply with organizational policies, HIPAA, and other relevant regulations. Participates in quality and process improvement initiatives aimed at enhancing FND Program services and patient outcomes.

• Budget/Resource Management: Informs FND Program Director and Business Manager of behavioral health service line budgetary and resource needs.Works closely with FND Program faculty and staff to develop sustainable resource management database. This includes but is not limited to designing and organizing resources.

• FND Resource Collaborative: Works closely with FND Program Clinic Coordinator to further develop and maintain statewide, FND Resource Collaborative. This includes identifying new members, maintaining up-to-date information on current members, and communicating when member education is needed.

• Community Engagement/EducatioCollaborates with FND Program faculty and staff to support or conduct local and national educational engagement activities and initiatives. This includes but is not limited to community educational webinars, development of educational materials, etc.

Additional responsibilities may be assigned as needed.

Work Location:

Hybrid - this role is eligible for a hybrid schedule rotating between working from home and in-person. The current distribution of effort is 1.0 FTE, which includes 40 hours per week. Clinical time includes direct patient care. Administrative time includes but is not limited to coordination of care, educational activities, scholarly work, and supervision of trainees.

Why Join Us:

DEPARTMENT VISION: CU Department of Psychiatry sets the standard for education and training of leaders in psychiatry and mental health care, conducts ground-breaking research that aims to eradicate suffering due to psychiatric and substance use disorders, provides ready access to state of-the-art mental health preventions and interventions across the continuum of care, and collaborates with the community and other key stakeholders to

Benefits statement to include in all benefits-eligible positions:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay.

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses.

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Principal Professional

• Bachelor's degree from an accredited institution.

• 3-5 years of experience* in clinic case management, or highly related work.

• Prior experience working with families and caregivers.

• Must be able to work cooperatively with all constituencies in the UCHealth Hospital, Department of Psychiatry, and Department of Neurology including Departmental Chair(s), Program Directors, and administrative staff.

Senior Professional

• Bachelor's degree from an accredited institution.

• 2 years of experience* in clinic case management, or highly related work.

• Prior experience working with families and caregivers.

• Must be able to work cooperatively with all constituencies in the UCHealth Hospital, Department of Psychiatry, and Department of Neurology including Departmental Chair(s), Program Directors, and administrative staff.

Professional

• Bachelor's degree from an accredited institution.

• 1 year of experience* in clinic case management, or highly related work.

• Prior experience working with families and caregivers.

• Must be able to work cooperatively with all constituencies in the UCHealth Hospital, Department of Psychiatry, and Department of Neurology including Departmental Chair(s), Program Directors, and administrative staff.

*For all levels an advanced degree (Masters or Doctorate) may be substituted for experience on a year for year basis if the degree is in a field of study directly related to the work assignment.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications (All Levels):

• Skills in risk assessment, including suicide and violence risk assessment.

• CITI Certifications will be arranged prior to appointment.

• Experience caring for functional neurological disorder (conversion disorder) or other somatic symptoms.

• Prior experience delivering trauma-informed care.

• Prior experience working with families and caregivers.

• Prior experience working in multidisciplinary teams.

• Comfortable with public speaking.

• Prior experience working with families and caregivers.

• Prior experience working within academic medical setting.

• Prior experience delivering virtual treatment.

• Familiar with federal and state programs and resources (e.g., Medicaid).

• Member of Functional Neurological Disorders Society and National Society of Social Work

Knowledge, Skills, and Abilities:

• Proactive in learning, development, and problem-solving.

• Proven ability to identify community resources and maintain strong relationships with diverse healthcare professionals.

• Return phone calls or emails from faculty and staff patients.

• Chart patients visits using an electronic medical record.

• Triage and refer patients as needed to providers who can offer an appropriate level of care.

• Participate in quality- and performance assessment projects.

• Comfortable with outreach to new resources and conducting advocacy work with community stakeholders.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

3. Five professional references including name, address, phone number (mobile number if appropriate), and email address.

Applications are accepted electronically ONLY at www.cu.edu/cu-careers.

Questions should be directed to: Samantha Martin,

Samantha.2.Martin@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until September 14, 2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as

Principal Professional-$76,517-$89,525

Senior Professional-$66,536-$77,847

Professional- $61,546-$72,009

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of compensation

at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.