Pre-Sales Solutions Engineer - Collaboration (US Commercial Select)

Requisition is expected to close on September 15, 2025

If an adequate number of applicants are received prior to the deadline, the requisition will close.

Meet the Team

We have an immediate opening for a Pre-sales Collaboration Solutions Engineer in our US Commercial Select Segment, where you will be responsible for supporting some of Cisco's strategic commercial accounts!

In this role, you will collaborate with your sales peers and extended team members to design and demonstrate Cisco's Collaboration portfolio, including UCaaS, CCaaS, CPaaS and Workplace Transformation that help your customers solve complex problems and drive strategic business outcomes.

Your Impact

In this position as a Cisco Collaboration Solutions Engineer, you will provide value and knowledge to customers, partners, and Cisco colleagues and are passionate about customer success.

Your technical knowledge allows you to position, demonstrate, and sell solutions that drive outcomes and customer value realization. Identifying your customers' needs, demos/trials/PoVs, accelerating new opportunities, owning the solution lifecycle. You stay sharp on the technologies across the Collaboration portfolio and understand market trends and Cisco solutions while mapping into the customers' environments to help them tackle their business outcomes. You position Cisco's platforms, solutions, offers, and platform strategy to drive adoption while integrating software and subscriptions to drive recurring revenue.

You understand market context/needs while encouraging your customers to adopt new technologies to digitize their business and outpace competition. You cultivate positive relationships, explore the "art of the possible," and position cross-architecture solutions through demos, technical updates, x-arch designs, and strategic multi-year joint planning that tell the Future-Proof Workplaces and One Cisco story. You share best practices, portfolio changes, proven customer use cases, roadmaps, and return on investment Analyses that can solve customer problems.

You educate on Cisco solutions, and how we differentiate and apply your knowledge to get positive results for your customers. You collaborate across technology domains/BEs to drive cross-architectural solutions. You articulate sophisticated solutions to both technical and non-technical audiences. You support demand generation and enablement campaigns.

Minimum Qualifications

• 4+ years-related pre-sales/technical experience.
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis including new technologies like AI.
• Validated technical knowledge and consultative skills.
• Technical knowledge and a Subject Matter Expert in 2 or more of the areas of the Cisco Collaboration portfolio, including but not limited to UCaaS, CCaaS, CPaaS and Workplace Transformation/Future-Proof Workplaces - Voice (CUCM, Webex Calling, Webex Calling Dedicated Instance), Cisco Meetings and Messaging (Meeting Server, Webex Meetings or Webex for Messaging), Contact Center (UCCX or UCCE, Webex Contact Center and/or Webex Contact Center AI), Webex Devices.

Preferred Qualifications

• BS/BA (EE/CS) or equivalent.
• Cisco Certifications CCNA, CCNP highly desired or CCIE a plus.
• Experience in the areas of: Cisco ThousandEyes, Cisco Spaces, and/or Meraki a plus.
• Located in Boston, Massachusetts, US or New England - North East Area, with the ability to be onsite as needed and travel outside of the area

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.