Solutions Engineer, Collaboration GESW

Meet the Team

We are a high-performing team of Solution Engineers, Account Executives, and Cisco partners focused on our Global Enterprise customers in the West Area. You will be a key technical contributor, collaborating across functions-drawing on resources from Services, Customer Value Acceleration, and more-to deliver outstanding results.

What You'll Do

As a Solutions Engineer for our Global Enterprise Segment West (GESW), you will partner with a diverse portfolio of customers who have needs spanning the commercial and service provider landscapes. Your primary goal is to uncover their business challenges and design transformative solutions using Cisco's industry-leading Collaboration portfolio.

You will:

• Drive New Opportunities: Perform technical discovery and consultative solution design to identify and solve complex business problems, showing customers how Cisco collaboration can drive their desired business outcomes.
• Lead Customer Migrations: Guide and assist customers as they transition from on-premises to cloud-based or hybrid collaboration solutions, ensuring a smooth and successful migration.
• Champion AI Adoption: Educate, enable, and help customers maximize Cisco's advanced AI toolsets within our Collaboration portfolio to boost productivity, enhance user experience, and deliver measurable results.
• Deliver Technical Expertise: Design and present compelling solutions, impactful demonstrations, and proof-of-concepts to diverse audiences, from technical teams to business executives.
• Collaborate to Win: Work closely with Account Executives, Systems Engineers, partners, and cross-functional teams to craft sales strategies, develop proposals, and build long-term success for our customers.

Who You Are

You are a passionate and motivated technical sales professional with a strong background in collaboration technologies. You are adept at translating complex technical features into tangible business value and are excited by the evolving landscape of AI-driven tools.

Minimum Qualifications:

• 5-7 years of experience in a pre-sales engineering or technical sales role within the voice, video, and collaboration industry.
• Proven experience delivering technical presentations and demonstrations to a wide range of audiences.
• A strong understanding of the fundamentals of routed and switched data networks.

Preferred Qualifications:

• Deep technical knowledge of large-scale enterprise deployments involving voice, video, meetings, and contact center solutions (on-prem, cloud, and hybrid).
• Experience with cloud-delivered SaaS platforms and on-prem to cloud migration strategies.
• Technical understanding of Cisco's cloud-delivered collaboration portfolio (e.g., Webex Suite, Webex Calling, Webex Contact Center) and its AI capabilities.
• Excellent communication and interpersonal skills, with the ability to build trusted advisor relationships with customers.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.