Youth Operations Manager - Bilingual Preferred

The Young Adult Operations Manager is responsible for overseeing the daily operations, staff performance, and program delivery of youth workforce development services. This role ensures that programs meet contractual, organizational, and quality standards while providing effective support and guidance to youth participants. The Youth Operations Manager supervises staff, monitors program outcomes, manages compliance with policies and funding requirements, and collaborates with internal and external partners to promote successful educational and career pathways for youth.

• Oversee daily operations of youth workforce programs, ensuring compliance with organizational policies, funding contracts, and regulatory requirements.
• Monitor program performance metrics, ensuring goals are met or exceeded.
• Develop and implement program procedures, workflows, and quality assurance measures.
• Ensure accurate and timely documentation, reporting, and data entry into case management systems.
• Recruit, train, supervise, and evaluate program staff.
• Provide coaching and professional development opportunities to support staff growth.
• Foster a positive, collaborative, and results-driven work environment.
• Ensure youth receive quality case management, career readiness training, and support services.
• Oversee intake, assessment, and enrollment processes.
• Promote youth engagement through innovative programming and supportive service strategies.
• Address escalated participant issues and provide guidance for resolution.
• Develop and maintain partnerships with schools, employers, training providers, and community organizations.
• Represent the program in community meetings, events, and stakeholder discussions.
• Collaborate with internal teams to coordinate wraparound services for participants.
• Assist with budget monitoring and resource allocation to ensure efficient program operations.
• Participate in audits and monitoring visits as needed.
• Contribute to strategic planning and continuous improvement efforts.
• Perform additional responsibilities as assigned by leadership.
• Lead employer engagement strategies to expand job placement, internships, apprenticeships, and work experience opportunities for youth.
• Partner with the Employer Engagement Services team to align training and workforce readiness with employer needs.
• Maintain strong relationships with local employers to support career pathways and hiring pipelines.

• Bachelor's degree in Business, Education, Social Services, or related field (Master's preferred).
• 3-5 years of experience in workforce development, youth programs, or related human services.
• Supervisory or management experience required.
• Strong knowledge of youth development principles, career pathways, and workforce initiatives.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with MS Office and case management systems

All your information will be kept confidential according to EEO guidelines.

Extensive standing, sitting, computer, phone, and deskwork required; some kneeling and lifting of up to 50 pounds required; work primarily in a defined office environment with specified hours, although flexible hours including overtime may be required; interacts one on one and in groups with individuals from a diverse range of backgrounds.

Position is a Monday through Friday from 8:00am - 5:00pm

The yearly rate of pay is: $65,561.60 per year. The position is an Exempt position..

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.