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Director, Counseling and Psychological Services (CAPS)

University of the Pacific
United States, California, Stockton
3601 Pacific Avenue (Show on map)
Sep 10, 2025
Posting Details
Position Information










Job Title Director, Counseling and Psychological Services (CAPS)
Union Level
Department Counseling and Psychological Services
Campus Stockton
Posting Number 201304157P
Full or Part Time Full Time
Number of Months 12
Work Schedule
Most work performed during standard business hours; however, the Director is expected to be available after hours for staff and after hours call service (Proto Call) consultation, and for Outreach events.
Position End Date
Open Date 09/10/2025
Close Date
Open Until Filled Yes
Special Instructions to Applicants
For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship
This position is not eligible for a visa sponsorship now or in the future.
Position Summary Information






Primary Purpose
The Director is responsible for the leadership, supervision, and management of Counseling and Psychological Services at the University of the Pacific. The Director will coordinate the delivery of multidisciplinary mental health services that reduce barriers to learning and create opportunities for greater academic achievement and student success. The Director works collaboratively with other departments in the Division of Student Life as well as academic affairs and other campus units. The Counseling Center component of the Division of Student Life and the Director reports to the Assistant Vice President for Health and Wellness.
Essential Functions

  • Provide leadership, direction, supervision, and administrative oversight of the day-to-day operation of the Counseling Centers at the 3 university campuses (Stockton, Sacramento, and San Francisco).
  • Develops the overall counseling services' planning, implementation, assessment, and quality improvement plan to ensure a positive experience for students, faculty, and staff with an emphasis on student development, and satisfaction.
  • Select, train, supervise and evaluate CAPS personnel at the 3 university campuses (Stockton, Sacramento, and San Francisco) in accordance with the university statement on diversity and inclusion.
  • Develop CAPS programs, services, policies, and procedures that fulfill institutional goals, balance individual student and campus community needs in a manner that is consistent with professional best practices and standards in accordance with the university statement on diversity and inclusion.
  • Develop priorities for, and manage oversight of, fiscal budget for Counseling and Psychological Services.
  • Provide direct clinical consultation and psychological services.
  • Participate in campus outreach and orientation programming.
  • Provide administrative oversight of training and outreach programs.
  • Provide individual and delegated clinical supervision to doctoral psychology interns.
  • Assume a Coordinator Role (Multicultural, Outreach, Operations, Social Media, or Group) as defined within the Counseling Center or Doctoral Internship Training Program.
  • Provide oversight of case consultation with multidisciplinary team including Pacific Health Services providers, Registered Dietician, and local/regional mental health services.
  • Serve as consultant to university officials on risk reduction and supportive strategies for students with mental health concerns.
  • Serve as a resource for faculty/staff/students/family members who have concerns about the well-being of a student.
  • Coordinate the crisis intervention of CAPS in conjunction with the university Pacific Alert Team emergency management plans and protocols.
  • Provide after-hours mental health crisis consultation to Student Life leadership and after-hours call service, Proto Call.
  • Coordinate Mandated Alcohol Assessment process with Student Conduct and Community Standards.
  • Facilitate accommodation requests at the Pacific campuses for students with documented mental health disabilities.
  • Liaison with mental health providers in the Stockton, Sacramento, and San Francisco communities.
  • Ensure compliance with ethical standards in the execution of services in accordance with the American Psychological Association, university policies, local, state, and federal rules, and regulations.
  • Coordinate departmental assessment efforts, record-keeping and generate reports of students served by CAPS.
  • Serve as the administrator of the electronic scheduling and record-keeping system.
  • Establish annual goals and assure that counseling services are carried out in accordance with divisional goals, institutional priorities, and the university mission.
  • Chair and participate in university-wide committees.
  • Attend national and state professional organization conferences for professional development.
  • Assure/facilitate professional development opportunities for staff.
  • Perform other duties as assigned by the Assistant Vice President for Health and Wellness.


University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty and staff.
Minimum Qualifications

  • Master's degree from a nationally accredited University in Counseling Psychology, Clinical Psychology, Counselor Education, Social Work, Marriage and family or other closely related discipline.
  • Five (5) years of experience with evidence of supervisory and administrative responsibilities.

Preferred Qualifications

  • An earned Doctoral degree in Clinical or Counseling Psychology or Ph.D.in Clinical or Counseling Psychology licensed in CA. or another state is strongly preferred. If licensed in another state must be licensed in CA within six months of hire.
  • Four (4) years post-doctoral clinical experience, preferably with late adolescent population
  • Previous experience providing services to late adolescent population.
  • Previous administrative experience in higher education setting.
  • Previous experience in supervising staff and psychology doctoral interns in a college counseling center.
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment. Most work performed during standard business hours; however, the Director is expected to be available after hours for staff and after hours call service (Proto Call) consultation, and for Outreach events. Moderate Travel, including possible travel to the Sacramento and San Francisco campuses as needed.

Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business. The University's insurance carrier reserves the right to exclude applicants based on their driving record.
Hiring Range $130,000.00- $140,000.00 annually. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
Anti-Discrimination/EEO Policy Statement

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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