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Loan Documentation Quality Representative

First National Bank
United States, Pennsylvania, Hermitage
Sep 10, 2025
Primary Office Location:100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Loan Documentation Quality Representative Position Overview:

We are seeking a meticulous and adaptable Loan Documentation Quality Representative to join our Compliance and Quality Review Verification team. This role plays a critical part in ensuring the accuracy, regulatory compliance, and procedural integrity of loan documentation across a diverse portfolio-including Consumer, Small Business, Commercial, and Wholesale loans.

As a key contributor to our Loan Operations function, you will perform detailed pre-closing reviews, funding verifications, flood due diligence, and compliance monitoring. This position requires a high level of attention to detail, strong organizational skills, and the ability to thrive in a collaborative, fast-paced environment. Overtime may be required during month-end and quarter-end cycles.

Key Responsibilities:
  • Conduct thorough reviews of loan documentation for accuracy and compliance across multiple loan types:
    • Consumer, Small Business, Commercial, Wholesale Commercial
    • Pre-funding and Attorney Prepared Reviews
    • Change in Terms agreements
    • Commercial Flood documentation
  • Verify funding details and ensure procedural adherence prior to loan closing
  • Perform flood due diligence, including insurance policy validation and property value assessments
  • Collaborate with cross-functional teams to support quality assurance initiatives
  • Monitor and report on procedural compliance across Loan Operations
  • Incorporate feedback and continuously improve review processes
Required Qualifications:
  • Exceptional attention to detail and accuracy
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
  • Strong written and verbal communication skills
  • Ability to navigate Windows file systems and folders
  • Eagerness to learn and apply feedback constructively
  • Flexible and team-oriented mindset
Preferred Qualifications:
  • Experience with flood due diligence, including calculations, insurance policies, and SFHD assessments
  • Background in preparing loan documents for Consumer, Small Business, and Commercial products
  • Familiarity with procedural documentation and review processes
  • Legal or paralegal experience related to loan documentation
Why Join Us?
  • Be part of a team that values precision, collaboration, and continuous improvement
  • Contribute to a mission-driven organization committed to regulatory excellence
  • Enjoy opportunities for professional growth and cross-functional learning
Position Title: Loan Operations Representative 2
Business Unit: Operations
Reports To: Supervisor of Loan Operations

Position Overview:
This position is primarily responsible for providing timely and accurate service to internal and external customers in support of the lending functions of the Bank.

Primary Responsibilities:
Executes post closing review of loan documents for non-real estate commercial loans, adds or removes document exceptions as discovered or resolved and reviews and packages mortgage and UCC documents for recoding.
Prepares entries required to fund loans based on established procedures and meets set timeline for all funds to correctly document Bank assets.
Resolves non-post items based on established procedures to ensure prompt and accurate posting to the customer's account.
Updates system information in accordance with maintenance requests submitted based on established procedures and knowledge of system functionality to ensure accurate reporting for financial purposes and to maintain the loan in accordance with the note.
Prepares closing documents and modifications for small business and commercial loans and is measured against established volume levels, reviews request for compliance with Bank policy and procedure and advises Lenders or Underwriters of deficiencies.
Books all types of loans to the core system and is measured against established volume levels.
Executes all aspects of loan servicing, including escrow accounts, remittance and reporting, posts payments for participated loans, maintains SWAP loans base on established procedures and defines time lines with all functions meeting compliance requirements, timely recording of financial entries and customer satisfaction.
Files and continues UCC financing statement as collateral, quotes commercial payoffs and maintains a log of stock certificates held as collateral.
Tracks hazard and flood insurance on designated loans to assure collateral is protected and force-places insurance as needed through third party vendor.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education:
High School or GED

Minimum Years Experience:
1

Special Skills:
Excellent communication skills, both written and verbal
Ability to work and multi-task in a fast paced environment
Detail-oriented
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level

Special Licenses and Certificates:
N/A

Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

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