Collateral Release & Booking QC Specialist

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING companythat's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This department typically works between the hours of 7am-5pm CST Monday-Friday.

Summary

The Collateral Release Specialist is responsible for managing the release of collateral for paid in full loans and refinances in accordance with bank policies, regulatory requirements and client service standards. This role ensures timely, accurate processing of lien releases for all types of collateral while minimizing operational and compliance risks.

The Booking Quality Control Specialist is responsible for reviewing, validating, and ensuring the accuracy of the loan data entered into the banks core system. This role plays a critical part in maintaining data integrity, regulatory compliance, and operational efficiency by identifying errors, inconsistencies, and missing information in loan records.

Essential Duties & Responsibilities:

• Collateral Releases:
  • Prepare and process lien & title releases and other collateral release documents for Mortgage, Installment and RVC loans in a timely manner
  • Review work for accuracy, completeness, and compliance prior to submission or filing.
  • Prepare lien release affidavits as needed
  • Research and resolve exceptions, discrepancies and customer inquiries regarding collateral release status
  • Adhere to federal, state and local regulations as well as internal controls & procedures related to collateral releases
  • Writing, updating and testing procedures as needed

• Quality Control:
  • Review loan data entered in the core system for Mortgage, Installment and RVC loans. Ensure for completeness, accuracy and compliance with internal policies and regulatory requirements
  • Identify and document data entry errors or missing data in fields
  • Communicate findings to relevant team members
  • Maintain records of quality control reviews, including trends & recurring issues
  • Recommend process improvements to reduce errors and improve efficiency
  • Writing, updating and testing procedures as needed
  • Stay informed on company policies, industry regulations and system updates that may affect loan data input

Knowledge, Skills, and Abilities preferred for this position:

• Proficient in Microsoft Office Suite, especially Excel
• Understanding of CSI (or other bank host system) and how it works with the Loans System

• Excellent attention to detail and accuracy with strong organizational and problem-solving skills

• Strong verbal and written communication skills for both internal and external customers
• Ability to work independently while managing multiple priorities in a fast-paced environment

Minimum Qualifications:

• High School Diploma or equivalent required.
• 2+ years of experience in loan servicing, quality control or related financial services role.
• Loan Documentation knowledge is preferred.

Work Environment:

Office based - Moderate noise (Examples: business office with computers, printers, and light traffic) and moderate amount of background conversations between coworkers or by coworkers on the telephone

Internal Pay Level 6

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com.

Equal Opportunity Employer: Disability/Veteran
Centier Bankis proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.