Medical Secretary - Orthopedics - Full Time (40Hrs)/Days - Plymouth

Job Title: Medical Secretary
Location: Plymouth Medical Center - Ann Arbor Road-40777 Ann Arbor Road Plymouth MI 48170
Employment Type: Full Time - 40 Hours - Day Shift
Department: Orthopedics

General Summary:

Under direct supervision from a leader on the Leadership Salary Plan (grade up to and including M07), the Medical Secretary provides essential medical operations support to the orthopedic clinical department. This role requires a strong understanding of medical terminology and procedures in a hospital, clinic, or laboratory setting. The Medical Secretary also assists with special projects as defined and assigned by the department.

Key Responsibilities:

• Manage day-to-day operations for multiple providers within the orthopedic department

• Answer and direct phone calls with professionalism and strong phone etiquette

• Schedule appointments and coordinate patient flow using EPIC and other systems

• Perform accurate keyboard typing and data entry

• Maintain patient records and documentation in compliance with HIPAA regulations

• Communicate effectively with patients, providers, and staff

• Demonstrate willingness to learn and adapt in a fast-paced environment

• Support clinical staff with administrative tasks and special projects