Inside Sales Account Manager

Summary/Purpose of the Position:

The Inside Sales Account Manager develops new businesses, stimulates sales growth for existing and new accounts, manages all region leads, and on-boards new customers and sells the full range of products and services. This role is focused on small to medium sized customer segments with approximately 250-350 significant revenue accounts in an assigned Region. The Inside Account Manager develops and closes opportunities of moderate complexity within an assigned geography, market segment or vertical strategy.

Essential Duties, Functions and/or Responsibilities:

• Increase revenue in the area by utilizing inside sales communication methodology including but not limited to: phone calls, emails and strategic electronic marketing tactics
• Responsible for qualifying new sales leads
• Coordinates order management activities: order entry, contract review, on-time delivery fulfillment, inventory maintenance, special handling requirements, product specification maintenance, returns and any other customer related activities in support of customer needs
• Responsible for establishing a calling pattern with a list of All-Spec prospect accounts in key market segments for the area in coordination with the Sales Manager and Marketing Team
• Participates in Reactivation campaigns within a given Zone focused on reactivating inactive accounts
• Collaborates with internal and external resources by identifying emerging customer needs, cost savings opportunities, competitive threats and opportunities to increase revenue
• Develops and oversees sales plan to achieve annual account objectives
• Continually develops and expands technical and product knowledge in support of the customer base
• Performs timely follow-up on appointments and inquiries
• Leverages the HiscoMex Value Proposition by identifying opportunities for platinum suppliers, MRO, documents cost savings, adds value and sales solutions
• Coordinates with Marketing on lead follow-up activities resulting from Platinum Supplier campaigns or key market focused campaigns
• Monitors key performance indicators to identify gaps in customer profitability or service levels and proactively works with cross-functional resources (operations, procurement, quality, finance, sales, etc.) to resolve
• Makes clear, well-organized presentations over the phone; demonstrates understanding of audience needs and interests
• Schedules in-person visits with selected customers as needed
• Records/maintains all customer related information and sales activity in the CRM system to allow for a 360 degree view of the customer
• Indirectly responsible for product quality
• Other duties as assigned

Education and/or Work Experience Requirements:

• Bachelor's degree in Industrial Distribution, Supply Chain Management, Marketing or Business Administration desirable, but not indispensable
• 2+ years of experience in industrial sales
• At least 80% proficiency with written and spoken English
• Excellent product knowledge
• Excellent resourcefulness and innovative skills
• Excellent negotiation skills
• Good self-confidence
• Excellent closing Skills
• Excellent client relationship and management skills
• Demonstrated motivation and inspiration for sales growth and development
• Demonstrated ability to meet established sales goals
• Good territory management skills
• Must be professional, friendly, and customer-focused team player
• Proficient in MS Office (Word, Excel, and PowerPoint) and CRM
• Excellent verbal and written communication skills

Physical Requirements:

• Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.