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Registered Nurse, RN, Patient Navigator

Mercy Health Corporation
$37.29/Hr - $55.94 /Hr.
dental insurance, paid time off, tuition reimbursement, retirement plan
United States, Illinois, Rockford
Sep 13, 2025
Overview

RN Patient Navigator, Case Management

  • Rockford, Illinois
  • Schedule: 40 hours/week
  • Status: Full-time, benefits eligible

We offer a comprehensive benefits package that includes health and dental insurance, tuition reimbursement, retirement plan with a competitive matching contribution and paid time off. Mercyhealth offers several education assistance programs to support employees in their career advancement. Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning

The RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. May include variable shifts, weekends, holiday and/or on-call hours. Performs other duties as assigned including floating to various units based on identified needs and clinical competency.

Essential Duties

  • Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.
  • Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.
  • Creates individualized, patient -focused plan for meeting continuing care needs.
  • Makes referrals to post-hospital care providers utilizing knowledge of community resources.
  • Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.
  • Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.
  • Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.
  • Conducts clinical review process according to Utilization Management Plan.
  • Identifies and intervenes in situations that pose financial risk to the patient and the organization.

Job Requirements:

  • Graduate of an accredited nursing program.
  • BSN or ADN with BSN completion agreement
  • Current Registered Nurse License in the state of practice. CPR certification.
  • Case Management Certification (ACM) preferred.
  • Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.
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