Warehouse Specialist

Warehouse Specialist, Full-Time, Temporary (Non-exempt)

POSITION PURPOSE:

The purpose of the Warehouse Specialist is to receive, monitor and accurately process inbound merchandise shipments through the Museum's POS and inventory control systems. This position will also process, package and ship outgoing merchandise to customers for purchases made in the Museum Shop or online. The Warehouse Specialist will promote and represents the Denver Art Museum and the Shop by modeling the museum values to all staff, volunteers, and visitors.

This position reports to the Senior Merchandise Buyer.

PRIMARY RESPONSIBILITIES:

• Review sku movement daily and work with sales floor staff to restock merchandise.
• Receive and document all inbound shipments from vendors, checking for overages, shortages, and damaged goods. Process and create merchandise tags for the goods and ensure the goods are accurately ticketed before being displayed on the sales floor.
• Reconcile any shipping problems with vendors and shippers. Maintain accurate vendor shipment records.
• Create new methods to better keep track of shipping discrepancies and errors.
• Monitor the movement and transfer of merchandise from various Shop locations and reconcile transfer issues for accurate inventory counts.
• Take physical inventory of merchandise as needed and prepare stockroom for annual inventory count and takes part in the Museum Shop annual inventory.
• Keep accurate customer shipment records and handle all customer questions concerning shipments.
• Maintain an accurate inventory of shipping supplies and partner with management to order additional items prior to becoming low in stock.
• Maintain stockroom in an orderly organized fashion and create new ways to better organize the stockroom for more efficiency.
• Process, package and ship all E-commerce transactions in a timely manner. Handle all E-commerce customer issues, including emailing customers when there are issues and processing returns.
• Give the shop team projects as needed to help more quickly and efficiently processing of shipments.
• Perform tasks with minimal supervision from the supervisor.
• Assist visitors and staff in a consistently courteous, professional, and friendly manner.
• Work with Volunteers in a positive and constructive manner that demonstrates their value to the shop and the organization.
• Trash, recycle removal daily/weekly.
• Consistent usage of the Racial Equity Lens in day-to-day operations.
• Yearly goal setting to support Racial Equity Roadmap initiatives.

QUALIFICATIONS (Education, Experience, Skills, etc.):

• High School diploma or equivalent.
• 1-2 years of experience in a warehouse environment.
• Basic knowledge of retail operations.
• Thorough knowledge of shipping and receiving standard procedures
• Detail oriented with organizational skills.
• Excellent verbal and written skills.
• Positive communication skills for dealing with vendors, staff (paid and volunteers).
• High quality customer service skills.
• Ability to lift up to 40 lbs.
• Team oriented.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

• Required to work evening hours and weekends or holidays where necessary; must be flexible to change hours for exhibitions and events as needed.
• Environment: temperature controlled.
• Activities: standing and/or walking for long periods of time, climbing stairs, reaching, bending, lifting, climbing ladders, and help setting up displays and fixtures.
• Repeated lifting and heavy lifting of 40lbs and up.
• Pallet jack/forklift, hand trucks, carts.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We know there is no such thing as a "perfect" candidate - Nor do we look for the right "fit" with us, we look for the add! We encourage you to apply for a role at the Denver Art Museum even if you do not meet 100% of the bullet points. We believe in cultivating an environment where there is diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

Position type: This position will be covered by a Collective Bargaining Agreement with AFSCME-CWU.

Pay: The hiring hourly/salary range for the position is $0-$0 based on experience.

Benefits: A comprehensive medical/dental/vision plan, that can be extended to domestic partner, spouse, and children. DAM 100% paid Life Insurance, and Short/Long Term Disability. Generous sick and vacation paid time off and one personal day. Ten paid holidays. 403(b) Retirement Plan with immediate eligibility to contribute and those who meet the requirements after one year will qualify for the 3% non-elective contribution and 2% match program. A free RTD Eco Pass. Free Telehealth and Employee Assistance Program. Access to Headspace. Two weeks Paid Parental Leave. A free DAM Family Membership and perks. This position is based at the Denver Art Museum, which only has a pay to park option.

NOTE: The DAM prioritizes adaptability and a human-centered work environment. We are happy to consider accommodations to the position. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We believe in cultivating an environment where there is diversity of perspectives, in hopes that we can all thrive in an inclusive environment.

We know that searching for a job can be stressful so we would like to give you an overview of the process to manage expectations. This role may require a [phone screen, interviews with hiring manager and or panel] that will be held [in-person at the DAM or video]. This position will close, and we plan to contact qualified applicants shortly thereafter. Our desire is to hire a candidate as soon as possible.

DENVER ART MUSEUM:

As an institution, we believe the Denver Art Museum is both a platform for and an amplifier of the voices of people of all races. We acknowledge that Black lives matter and communities of color - Latinx, Indigenous, Black, and others - have been underrepresented in art museums over decades, both internally and externally. We are committed to elevating all voices, artworks and perspectives and strive to support racial equity inside and out.

We prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, or disability, as well as any other status protected by federal, state or local law.

We strive to provide a professional and positive work environment for our employees. The Museum expressly prohibits any form of employee harassment on the basis of age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, veteran status, political service or affiliation, genetic information, disability or any other applicable status protected by federal, state or local law. Actions based on these or any legally protected characteristic will not be tolerated.

We encourage the freedom of gender expression and/or gender presentation. As an institution, we do not create barriers that may prevent any employee from expressing behaviors, mannerisms, interests, and appearances that represent their authentic personality or culture. Qualified candidates are expected to exemplify the DAM's internal values, which include being dynamic, respectful, inclusive, creative, and curious. The ability to maintain effective and positive working relationships with visitors, employees, volunteers, representatives of public and private entities, policy making bodies, and contractors is critical to the success of this position.