FACILITIES COORDINATOR

Facilities Services Coordinator I - Palo Alto, CA

Overview:

As a member of the Global Real Estate & Facilities Team, you are responsible for ensuring that buildings and services meet the needs of the people that work in them. You would be accountable for ensuring that the services such as cleaning, maintenance and repairs, both interior and exterior, are in suitable condition to work. You would also work closely with the engineering team to ensure all repairs and maintenance are done to the satisfaction of the client. You would be on the front lines of day to day operations and facilities support. Acting as the "Face of the Team" - communication, quality assurance, problem solving and helping your GRF partners understand how our buildings are being used and how successful our services are being delivered are your primary objectives. The FSC I will have responsibility of 3 or more buildings on
campus, as a portion of SAP's Palo Alto location.While this position will not have direct control over facility operations or budgets, you will act in a
quality control capacity ensuring that our workspace is in acceptable condition.

As the Facilities Coordinator, you would partner with others within the GRF team to provide the best work environment possible to attract and retain SAP's talent. This position will assist with a variety of other related areas including facility operations, employee services, events, security, safety, sustainability, small project management or space reconfigurations, and the supervision of vendors brought on to execute these projects of our ever expanding/evolving offices.

Essential Duties and Responsibilities:

Responsible for ownership of entire facility in respective zone, overseeing 100,000-
200,00 SF
Managing vendor relationships and holding onsite vendors accountable; responsibilities
include, but are not limited to: identifying, obtaining quotes, managing all vendors
providing workplace related services, monitoring performance and quality level
Serve as the primary department contact for clients' campus population, evaluating the
user request and delivering the optimal solution
Regularly perform zone walk-throughs to identify existing building issues and coordinate
to resolve the issue
Manage small-scale projects and workspace reconfigurations in the zone for jobs up to
$100k
Oversee client programs as required
Liaison for campus-wide mass communications responsible for notifying users of any
potential disruption in their workday
Keep employees informed about new and existing client programs, service
enhancements and building maintenance and construction projects
Facility Management includes, but is not limited to: development of facility standards,
policies and procedures, scheduling, management of vendor contracts, building audits,
and training
Safety and Security duties include, but are not limited to: ensuring safety and security for
the facility, liaison with the security team, emergency response plans, compliance with all
local regulatory requirements
Purchasing and Reporting duties include, but are not limited to: managing and tracking
various quotes and invoicing, maintain service reports and accomplishments.
Perform any additional tasks appointed by the Resident Regional Manager, Unit Director,
and/or Operations Manager