Provider Growth and Engagement Manager

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

Job Description:

The Job

Reporting to the Director of Provider Growth and Engagement for Sales, the Provider Growth and Engagement Manager plays a critical role in accelerating sales growth by aligning network strategy with market dynamics. This role leads the development and execution of provider engagement strategies, identifies market trends and network gaps, and collaborates with matrix partners to onboard new provider groups. The ideal candidate brings strong sales acumen, a deep understanding of value-based care, risk adjustment, and contracting models (shared, global, dual risk; delegated and non-delegated), and uses analytics to monitor provider performance, pivot strategies, and deliver actionable insights. Success in this role requires strategic thinking, clear communication, and the ability to present and track the effectiveness of growth initiatives.

You Will

Develop, implement and manage specific personalized growth plans and strategic solutions to grow targeted provider groups

Create highly engaged, mutually beneficial provider partnerships

Leverage network overlap with other lines of business to improve growth opportunities

Transform and grow all product lines and demographics (Age in, Dual, Chronic, FFS, Switchers, etc.) by assisting with growth strategies

Manage provider term initiatives

Collaborate with Sales and marketing on co-branded marketing opportunities, joint sales and retention activities, camps, on site seminars, events and lead generation activities.

Manage ongoing support plan for sales

Strong understanding of value-based care, risk adjustment, and delegated and non-delegated groups

Provide actionable feedback and support to help providers meet performance targets

Ability to present data and performance feedback in a constructive way

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN's Vision and Goals.

All other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent experience required.

• 5 + years of experience in Provider Relations, network development, or managed Care required.

• Medicare industry/knowledge preferred.

• Relationship Management- Building and maintaining strong partnerships

• Communication Skills- Clear and persuasive communication

• Strategic Thinking- Understanding Market trends and develop engagement strategies

• Problem Solving - Addressing provider concerns and finding solutions to improve sales

• Data Analysis- uses data to assess provider performance

• Comprehensive knowledge of the field's concepts and principles

• Performs complex tasks typically following established processes

• Leads and directs the work of other employees and has full authority for personnel decisions

• Primarily focused on administering established policies and procedures but may have some impact on departmental budgeting, strategic planning, and procedural change

• Knowledge of Healthcare Medicare industry- understands Medicare, compliance regulations, reimbursement models, etc.

• Understands Risk Arrangement contracting methods

• Comfort with change and ambiguity in a dynamic healthcare landscape

• Decisiveness and integrity in decision-making

• Clear, persuasive verbal and written communication

What's in it for you?

• Base Pay Range: $106,200.00to$153,705annually

• Work Mode: Mostly Remote

• Robust Wellness Program

• Generous paid-time-off (PTO)

• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days

• Excellent 401(k) Retirement Saving Plan with employer match

• Robust employee recognition program

• Tuition reimbursement

• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)