Sales Operations Analyst

At EBI we're committed to providing deep technical, industry and commercial real estate expertise to help our clients navigate complexity and realize maximum value for their assets. For 35 years we've been helping investors, lenders, owners, developers, contractors, and property managers mitigate risk and optimize their built facilities for maximum economic, safety, and environmental value. We're unique in our ability to deliver high quality, responsive services across the entire asset lifecycle, from rapid assessments, to advisory, to implementation and verification services, nationwide. Unlike other environmental consulting firms, we provide the full suite of commercial real estate and asset management services through to improvement and verification. Our experts leverage our proprietary assessment methodologies, benchmarking, regulation, and analytics tools across six core domains.

EBI is your environmental, sustainability, engineering and health and safety partner, nationwide.

Assess. Advise. Improve. Verify.

Position Summary

EBI is looking for a Sales Operations Analyst to join our sales team. This position plays a key strategic role in driving sales performance, operational efficiency, and revenue growth. This position is responsible for analyzing sales data, improving processes, managing sales tools and CRM systems, forecasting, and collaborating with cross-functional teams to support strategic decision-making. The ideal candidate combines strong analytical skills with a deep understanding of sales processes and systems.

This position reports to the Sr Manager of FP&A and is designated as an in-office position based out of our corporate headquarters in Burlington, MA. As such, candidates need to already be established near Burlington and comfortable working in an office environment to be considered for this position.

Essential Duties and Responsibilities

• Analyze sales data and trends to build accurate dashboards, reports, and forecasts that enhance visibility into pipeline health, quota attainment, and market opportunities
• Maintain and optimize CRM and reporting tools (Power BI, Excel) to ensure efficiency, accuracy, and scalability
• Partner with finance, IT, and other teams to drive process enhancements and strategic alignment
• Partner with cross-functional teams to improve workflows, align processes, and support strategic initiatives like territory planning and resource allocation
• Maintain transparency by building reports and dashboards that track quota attainment, commission calculations, and overall incentive effectiveness
• Develop reporting and insights on marketing and sales campaigns to measure effectiveness, ROI, and impact on pipeline generation

Qualifications and Capabilities

• Bachelor's degree in business, finance, analytics or similar
• 2-5 years in sales operations, sales finance, analytics, or a related function
• Advanced proficiency in data tools (Excel, BI platforms)
• CRM competence (e.g., Salesforce)
• Strong analytical and problem-solving skills
• Clear communication to bridge analytics and business needs

Application Disclaimer

At EBI, we cultivate a welcoming and collaborative culture. We are proud to be an Equal Employment Opportunity employer and encourage diverse candidates to apply. We do not discriminate against qualified individuals based on their status as a protected veteran or individuals with disabilities, nor do we discriminate based on sex, race, color, religion, national origin, age, marital status, gender identity, gender expression, or sexual orientation. All vendors are expected to maintain a working environment free from discrimination or harassment.

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