New

Audio Visual (AV) Support Technician

TEKsystems
$28.00 - $40.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Cambridge
Sep 16, 2025
AV Systems Support Technician Location: On-site - Cambridge, MA Employment Type: Ongoing Contract (Potential for Permanent Hire) Client Industry: Real Estate / Corporate Facilities Overview We're hiring an experienced AV Systems Support Technician to provide on-site support for a real estate client's corporate office in Cambridge, MA. This role focuses on maintaining and troubleshooting AV systems across executive conference rooms, huddle spaces, and shared collaboration areas. Success in this role requires a high level of professionalism, discretion, and responsiveness. Candidates with a background in executive-level AV support or polished, client-facing environments will be especially well-suited. Key Responsibilities * Provide daily AV support for high-profile meeting spaces, including executive boardrooms, client-facing areas, and shared collaboration rooms. * Set up, test, and monitor AV systems for live meetings, presentations, and video conferences, ensuring seamless performance and minimal disruption. * Troubleshoot and resolve issues with AV control systems (Crestron), DSPs (Biamp), switching and signal routing (Extron), and UC platforms (Zoom, Teams). * Perform preventative maintenance, firmware updates, and system health checks to ensure reliability and uptime. * Respond promptly to service requests and provide white-glove support to executive users, maintaining a calm and professional demeanor under pressure. * Coordinate with IT, facilities, and third-party vendors to resolve complex AV issues and support system upgrades. * Maintain accurate documentation of system configurations, service history, troubleshooting steps, and resolutions. * Identify recurring issues and recommend improvements to enhance system performance and user experience. Required Skills & Experience * Hands-on experience with Crestron, Biamp, and Extron systems. * Strong understanding of AV signal flow, cabling standards, and basic networking. * Proven ability to support executive-level users with professionalism and discretion. * Excellent troubleshooting skills and ability to work independently. * Strong communication and customer service skills. * Experience working in corporate office environments. Preferred Qualifications * CTS certification - highly valued. * Experience supporting Zoom Rooms, Microsoft Teams Rooms, or similar UC platforms. * Familiarity with AV over IP technologies and remote management tools. * Prior experience in real estate, property management, or corporate facilities environments. What We Offer * Ongoing contract with potential for full-time conversion. * Competitive compensation aligned with Boston-area AV technician market rates. * Opportunity to work with modern AV technologies in a high-visibility corporate setting. * Supportive team environment and room for growth. * Exposure to enterprise-level AV infrastructure and operations. Pay and Benefits The pay range for this position is $28.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Cambridge,MA. Application Deadline This position is anticipated to close on Sep 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.