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PATIENT ACCOUNTS REP

Universal Health Services
United States, North Carolina, Raleigh
3019 Falstaff Road (Show on map)
Sep 16, 2025
Responsibilities

ob description:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal

Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily

since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in

2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in

2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's

Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees

and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42

outpatient facilities and ambulatory care access points, an insurance offering, a physician network and

various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United

Kingdom.

POSITION SUMMARY:

* Maximize cash collections and minimize bad debt, while maintaining the integrity of each patient's account.

* Provide full charge responsibility for an assigned group of patient accounts to include third party billing, insurance follow-up, reconciliation of account, and processing all applicable overpayments.

* Maintain knowledge of managed care contracts, Medicare/ Medicaid billing requirements

QUALIFICATIONS:

Education/Training:

High School Diploma required, some college work preferred

Experience:

Billing and collections experience required, medical collections preferred.

Knowledge and Skills:

* Knowledge of coordination of benefits rules along with insurance contracts and payment rates.

* Review and work the Bill Selection Error Report daily to ensure accurate and timely billing

* Knowledge of patient accounting system, documentation of patient and insurance collections.

* Demonstrate the ability of analyze and resolve outstanding patient accounts in a timely manner.

* Knowledge of Medicare and Medicaid billing requirements.

* Knowledge of third party insurance electronic and paper billing rules and regulations.

* All insurance accounts accurately billed to respective payors within 24 hours of bill drop.

* Knowledge of managed care contracts, payment plans, adhoc payments to ensure accounts paid accurately.

* Demonstrated proficiency in data entry and keyboarding skills

* Ability to work collaboratively and effectively with internal and external customers.


Qualifications

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Notice

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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