Bilingual Leasing Agent (Somali-English)

Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at www.aeon.org.

Position Summary

We are seeking a Bilingual Leasing Agent (Somali-English) to join our team at South Quarter, a set of 4 apartment communities on the corners of Portland & Franklin in South Minneapolis: The Rose, Pine Cliff, The Jourdain and Wellstone! This position will office mostly at the front desk of our nationally-recognized The Rose apartments! This position is a very sales-oriented position, and the ideal candidate will be highly goal-oriented. The Bilingual Leasing Agent reports to the Senior Property Manager.

Key responsibilities include, but are not limited to:

• Maintain current knowledge of apartment availability, rates and features.
• Greet prospective residents and discuss their housing needs and interests.
• Review information packet, floor plans, deposits, etc. and present information regarding community offerings.
• Follow established policies and procedures in the qualification, screening and acceptance of applicants for residency.
• Conduct property and apartment tours to include the showing of amenities, models and available apartments.
• Maintain prospect and leasing data on guest card and in property management software.
• Follow up within 48 hours of showing with prospective resident if lease was not signed and send appropriate thank you card.
• Follow the community lease renewal program. Maximize resident renewals.
• Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to resident move-in.
• Prepare property information packet.
• Prepare move-in packet.
• Assist with managing day-to-day operations of the community.
• Work closely with Senior Property Manager and Assistant Property Manager to ensure apartments are ready for move-in and maintained in a satisfactory manner.
• Complete staff trainings as required.
• Maintain and safeguard confidential information.
• Remain flexible, receptive and adaptive to change.
• Understand and apply basic principles of good housekeeping and safety.
• Perform other related duties as requested by supervisor.

Skills & Qualifications

• Bilingual in Somali & English with cultural awareness and sensitivity required.
• Previous property management, leasing, and/or real estate experience is preferred.
• At least one year of sales experience is strongly preferred.
• Proven ability to "close" a sale.
• Proven ability to work well with people and create a comfortable environment.
• Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Working knowledge of basic accounting practices.
• Proven ability to work in a team atmosphere.
• Proven ability to organize and prioritize work projects.
• Must be a resourceful, problem solving, relationship-building, seeker of excellence.
• Physical Requirements:
  
  
  
  • Ability to lift up to 10lbs.
  • Ability to reach above and below the shoulder height.
  • Ability to sit and stand for extended periods.
  • Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.
  • Ability to file documents and enter data for extended periods.
  • Ability to work in varying external weather conditions.
  
  
  
  

Compensation, Hours & Location

This position pays $19 per hour plus commissions and offers an impressive benefit package that includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program.

This is a full-time position, scheduled for 40 hours per week. The standard work schedule is Monday through Friday during daytime hours, typically 8:30 AM to 5:00 PM, with rotating Saturdays as needed.

This is an in-person position and will office mostly out of their currently assigned properties. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.

If you are interested in applying for this position, please visit: https://aeonmn.applicantpro.com/jobs/3859096

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirmative Action Employer

Employees and residents are encouraged to apply.