Coordinator, Access to Care - Grant

Job Description
Job Roles

• Coordinates communications across departments, notifying and advising other departments and supervisors.
• Coordinates community events and coverage. Conducts health insurance education at appropriate clinic and community sites. Attends relevant Health Coverage trainings and local coordination meetings.
• Coordinates the day-to-day activities of the department, including staff scheduling, training for new staff, supporting team to meet grant goals, overseeing daily work, and ensuring staff productivity goals are met.
• Documents contacts; maintains files; and submits program statistics as needed. Implements and maintains an enrollment verification system to document outcomes.-
• Provides health insurance eligibility determination and application assistance as assigned clinic and community sites.
• Provides monthly reports on engagement and application assistance activities.
• Performs other duties as assigned

Education/Certifications/Licenses/Registrations

• High School Diploma or GED Equivalency required.
• Some college coursework preferred.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

• 1 year experience coordinating groups or projects required.
• 2 years of supervisory or lead experience preferred.
• 3 years of experience in a community-based health or social service agency organization preferred.
• Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
• Ability to work well in both a team-based environment and independently.
• Basic knowledge of Medi-Cal, CalFresh, and private insurance.
• Basic knowledge of medical terminology.
• Bilingual in English/Spanish required; speaking, reading and writing skills in both languages.
• Written and verbal communication skills, including ability to communicate effectively with patients and family members who speak English as a second language.
• Demonstrated ability to be culturally sensitive and respect diversity.
• Ability to work effectively with patients from diverse social, cultural and economic groups.
• Basic knowledge of Medi-Cal, CalFresh, and private insurance.
• Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.
• Basic computer literacy ability to comply with department needs and expectations (i.e., Microsoft Excel and Word).