Sales Customer Service Associate

Power Up Your Career: Sales Customer Service Associate in McHenry, IL

Are you a customer-focused professional with a knack for sales and a drive to grow your career? A global leader in power solutions with decades of success in designing and delivering world-class alternators is seeking a Sales Customer Service Associate in McHenry, IL. This is your chance to join an innovative, internationally recognized company where your skills and dedication will directly impact customer satisfaction and business growth.

Hours & Pay

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Employment Type: Direct hire

Pay Range: $45,000-$55,000 annually, depending on experience

What You'll Do

As a Sales Customer Service Associate, you'll serve as a key connection point between customers, sales representatives, and operations. Your responsibilities will include:

• Responding promptly and professionally to customer and sales inquiries via phone and email
• Learning and maintaining up-to-date knowledge of company products, pricing, and services
• Processing and tracking customer purchase orders for finished goods, spare parts, and warranty/service replacements
• Building strong relationships with customers through professionalism, problem-solving, and proactive support
• Participating in training sessions to grow product knowledge and enhance customer service skills

Why You'll Love This Opportunity

We don't just offer a job - we provide a career path. As a direct-hire team member, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and holiday pay. You'll also gain access to career advancement opportunities in a supportive and professional environment where your contributions are valued.

What We're Looking For

• Proven customer service and sales experience (required)
• Background in industrial, electrical, or mechanical equipment strongly preferred
• Strong computer proficiency (Microsoft Office, Sage, and SAP experience a plus)
• Spanish fluency is a plus
• Familiarity with generators or technical equipment is highly desirable
• Professional demeanor, strong communication skills, and a team-first attitude

Take the Next Step

If you're ready to combine your customer service expertise and sales drive with a company that offers global reach and local opportunity, this role is for you.

Click "Apply Now" to start your career as a Sales Customer Service Associate in McHenry, IL.

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