Sr. Loan Administration Specialist

About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.

Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Position Purpose

The Loan Administration Specialist is responsible for delivering high level and quality customer service. They are expected to interact closely with Loan Officers, their Administrative Assistants, Credit and other Departments to support the ongoing servicing of new and renewed loans and maintaining the Bank's loan files in accordance with the Bank's policy and legal requirements.

Position Responsibilities

• Completes loan support functions for new and renewed loans:

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  • Verifies loan information by comparing data and confirming that the coding is accurate and in compliance with Bank's policy and legal requirements.
  • Updates Core and ancillary Systems to accurately affect loan documentation and to set up taxes and insurance tracking.
  • Review closing package for completeness post-closing.
  • Prepare the forms for input into the loan accounting system. Prepares and enters loan transactions to the Bank's core for loan activation and ensures costs associated with the loan are posted to the correct general ledger accounts.
  • Ensures certain core loan documentation is timely uploaded to the Bank's Imaging System.
  • Tracks loan collateral instruments to ensure recorded documents are returned perfected and the accurate by using tickler systems established on the Bank's core system.
  
  
  
  
• Receives and processes loan advances:
  
  
  
  • Review requests for advances for all required documentation.
  • For Construction Loan Draws, for proper insurance requirements are met prior to each draw.
  • Prepares the transaction for input into the loan accounting system.
  • Ensures the request and supporting documentation are timely uploaded to the Bank's Imaging System.
  
  
  
  

• Receives perfected loan collateral documents:

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  • Review recorded collateral documents to ensure properly recorded.
  • Update tickler system.
  • Ensure the documentation is timely uploaded to the Bank's Imaging System.
  • Receives loan payoff requests:
  • Reviews the request and prepares the payoff statement in accordance with the loan documentation.
  • Receives and processes the payoff in the loan accounting system.
  • Prepares lien releases and sends to appropriate party for processing.
  • Ensures payoff and release documentation is timely uploaded to Imaging System.
  • Ensures the collateral records in the loan accounting system are properly updated to reflect any released or changed collateral.
  
  
  
  

• Performs loan maintenance and manages request queues to meet department SLAs, such as:

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  • Loan Research
  • Loan Payments
  • Statement requests
  • Borrower Base updates
  
  
  
  

• Assist with training less experienced staff on department processes and procedures

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  • Helps manage workflow during high volumes
  • Suggests solutions and assists with implementation of new processes and procedures
  • Works with accounting to research transactions and reconciliation of loan gls
  • Leads organization efforts within the department to help streamline processes
  • Skilled at bank loan transactions and practices
  
  
  
  

• Other Duties as Assigned, such as:

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  • Provides documents for internal and external auditors
  • Assists with special projects.
  • Participates in any department activities to promote efficiency and quality
  • Cross trains to learn other job duties within the department
  
  
  
  

Education and Experience Required:

• High School Diploma or
• 6 years bank experience or paralegal experience in a real estate law practice
• 1-2 years previous loan department experience preferred.
• Knowledge of lending and banking policies, procedures, and regulations.

Technical Knowledge and Skills

• Microsoft Office Suite, FiServ Premier & Navigator, Abrigo
• Loan Servicing
• Excellent written and oral communication skills.
• Knowledge of lending and operational compliance regulations.
• Educated on collateral perfection documentation and requirements
• Aptitude to learn new banking software

Compliance

It is the responsibility of each bank staff member and management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable to understand how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.

The above-mentioned are intended to describe the general nature and level of work performed rather than to be an inclusive list of all duties, responsibilities and skills required for the position. Job duties may be changed at any time at management's discretion. The job description is not intended to create contractual obligations of any kind.

Capital Bank, N.A. is an affirmative action and equal opportunity employer.