New

Senior Principal Change Management | Transformation & AI Enablement

Epicor
United States, Utah, Lehi
3301 North Thanksgiving Way (Show on map)
Sep 23, 2025
As Senior Principal of Change Management at Epicor, you will be at the forefront of our internal AI transformation-helping teams evolve how they work, learn from one another, and scale proven AI use cases into modern, sustainable workflows. You will be responsible for designing change enablement strategies, building peer-led learning systems, and driving measurable adoption across departments. We are seeking applicants with a passion for behavior change, a strategic mindset, and a collaborative spirit to help us shape the future of work. What you will be doing: Design and implement change readiness frameworks to prepare teams for AI-augmented workflows Build and scale peer-led training models and validation mechanisms across departments Develop micro-learning pathways, coaching guides, and live training programs using human-centered learning principles Codify successful AI use cases into repeatable SOPs in partnership with operational leads Track enablement KPIs, skill lift, and SOP adherence using performance and feedback data Collaborate with cross-functional teams including Finance, Legal, Sales, Marketing, and Customer Support to drive adoption Communicate program impact to leadership and adjust interventions based on analytics and business outcomes What you will likely bring: 7-10 years' experience in change management, transformation, or organizational development Proven success driving adoption of new technologies or operating models across diverse teams Deep knowledge of transformation design, human-centered learning theory, and enablement analytics Strong fluency in collaboration tools and AI platforms (e.g., ChatGPT, Notion AI, Power Automate) Exceptional stakeholder management and executive communication skills Experience influencing senior leadership and building consensus across functions Enthusiasm for solving problems, modernizing workflows, and fostering AI-first curiosity What could set you apart: Experience with enterprise automation or emerging technology implementations Background in learning strategy methods such as I/O psychology, human-centered AI, and innovation validation Familiarity with SaaS environments or transformation within high-growth tech companies Knowledge of program management, product management, and workflow impact tracking #LI-MB2 #LI-HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $90,000 USD Maximum: $250,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady