New

Director of Culture and Change Management

OneAZ Credit Union
paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Arizona, Phoenix
Sep 23, 2025
Join Us in Making an Impact At OneAZ Credit Union, our success is measured only by yours. We're here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters-you've found it! Who You Are You're impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let's build something great together. What You'll Do This position will be located at our Corporate Office: 2355 W Pinnacle Peak Rd, Phoenix, AZ 85027 The Director of Culture & Change Management reports to the Vice President, Talent Experience and leads enterprise-wide culture, organizational transformation, and leadership development initiatives. This role integrates change management, organizational development, and leadership learning to create an environment where employees are engaged, leaders are empowered, and the credit union is equipped to navigate change with agility and purpose. The Director partners closely with executives, HR leadership, and business leaders to embed the credit union's values into daily practices and ensure change initiatives are delivered with clarity, consistency, and measurable impact. This leader also oversees leadership and management development programs, building capability that sustains transformation. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for interviewing, hiring, and training associates; planning, assigning, and directing work; managing performance; rewarding and coaching associates; addressing complaints and resolving problems. Organizational Transformation & Change Management Lead the enterprise change management strategy, including frameworks, playbooks, and tools for consistent adoption of change. Partner with executives and project leaders on strategic initiatives (acquisitions, system launches, organizational redesigns) to ensure effective communication, adoption, and sustainability. Coach leaders on their role in change, building accountability and ownership for outcomes. Monitor readiness, adoption, and impact of change initiatives, sharing insights with executives and the board. Culture & Engagement Champion the credit union's values and embed them into leadership, people practices, and associate experience. Drive culture-shaping initiatives that strengthen trust, empowerment, and accountability. Lead associate engagement strategies that foster inclusion, belonging, and alignment to mission. Act as a steward of organizational culture through periods of transition and growth. Leadership & Management Development Oversee leadership and management development programs to build capability across all levels. Partner with HR Business Partners to identify leadership gaps and succession needs. Deliver and evaluate programs that strengthen decision-making, communication, coaching, and change leadership skills. Measure program effectiveness and continuously improvement based on business outcomes and feedback. Collaboration & Integration Partner with the Director of Talent Operations to align onboarding, systems, and training delivery with cultural and change objectives. Work closely with HR Centers of Excellence to ensure culture and change strategies are integrated across the employee lifecycle. Collaborate with Corporate Communications to ensure consistency and clarity in messaging during change. Act as a connector between strategic initiatives and the associate experience, ensuring alignment at all levels. What You Bring H.S. Diploma Required Bachelor's Degree in Human Resources, Organizational Development, Business, or related field required. Master's Degree in Human Resources, Organizational Development, Business, or related field preferred. 10-15 years similar or related experience in HR, change management, or organizational development experience required. Knowledge, Skills, and Abilities Proficiency Proven success leading enterprise culture and change initiatives in a complex environment Experience overseeing leadership and management development programs Strong knowledge of change management methodologies (Prosci, Kotter, etc.) Exceptional influencing, facilitation, and communication skills Financial services or regulated industry experience strongly preferred A passion for people, innovation, and growth. Not sure if you meet every requirement? That's okay. We believe great talent comes from all backgrounds and experiences. At OneAZ, we value potential, passion, and purpose. If you're excited about this opportunity and believe in our mission, we encourage you to join our Talent Community Compensation & Benefits Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time Low-cost Medical, Dental & Vision plans Paid childcare assistance Award-winning 401K Gym fee reimbursement Tuition Reimbursement Student loan repayment ...and much more. Explore all the details in our comprehensive Benefits Booklet Target hiring range $127K-$163K (Depending on experience and prior to any incentives this position is eligible for) Why Join OneAZ? At OneAZ, we're not just a credit union; we're a financial trailblazer that passionately cares about inspiring dreams and driving prosperity in the communities we serve. We exist to clear the way for dreamers and doers, aspiring to be the bank for new pioneers. We are driving change in our communities, constantly improving our products and services so our members and their families can relentlessly pursue their dreams. By embodying our values and living our promise, you'll be part of a team committed to exceeding expectations and redefining what's possible. Additional Notes: Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws. All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws. Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC). This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.