Manager, Medical Education

Minimum Education
Bachelor's Degree BA, BS, BBA, BSN, or equivalent (Required)
Master's Degree MBA, M.Ed., MHA, or equivalent (Preferred)
Doctor of Philosophy (Ph.D.) Doctorate in education, healthcare administration, or related field (Preferred)

Minimum Work Experience
8 years relevant work experience (Required) And
5 years in medical education administration (Required)

Required Skills/Knowledge
Ability to lead, build and maintain collaborative partnerships across CNH and our educational partner institutions
Comprehensive understanding and demonstrated expertise in ACGME accreditation requirements, standards, and processes
Experience with residency management systems (MedHub) preferred
Strong knowledge of Medicare cost reporting (IME and DME) and rotation schedule management
Excellent organizational, interpersonal and communication skills
Ability to thrive in a fast-paced academic medical environment with demonstrated ability to adapt to changing regulations and ambiguity while leading others practically and effectively through uncertainty
Demonstrated ability to budget and make financial projections including strong analytical skills and ability to prepare meaningful reports for executive leadership
Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization
Ability to manage potentially sensitive situations by applying consultative skills in thoughtfully working with internal and external constituent groups
Ability to plan, organize, motivate, mentor, direct and assess the work of others
Project planning, program management and process improvement skills to make informed judgments, develop solutions for complex problems, and lead in a results-driven fashion
Excellent computer and financial modeling skills, including Microsoft Excel, as well as honed analytical skills and demonstration of consistent attention to detail

Required Licenses and Certifications
Project Management (PMP) (Preferred)
ACGME Training Administrators of GME certification (Preferred)
LEAN/Six Sigma (Preferred)

Functional Accountabilities
Organizational Performance

• Plan, implement, direct and evaluate medical education programs on a strategic and operational level to ensure organizational success.

• Energize stakeholders and sustain their commitment to change regarding approach, process and strategy.

• Monitor department processes and seek opportunities to effectively and efficiently meet organizational needs.

• Ensure the effective communication of all medical education programs to CNH management and staff.

Human Capital

• Assess and monitor organizational staffing requirements and lead the Office of Medical Education to effectively and efficiently meet organizational needs.

• Create and maintain a work climate that fosters elevated employee engagement.

• Define, set and utilize performance and quality measures for medical education and for individual staff members.

• Support wellbeing, quality improvement, and DEI initiatives.

• Demonstrate ethical and professional practices, as well as stimulate social accountability and community stewardship.

Information Technology

• Partner with Information Services and Human Resources to ensure a reliable credentialing and onboarding process for medical trainees.

• See the potential in and understand the use of administrative and clinical information technology and decision support tools in process and performance improvement.

• Actively sponsor the utilization and continue with upgrading of information management capabilities.

• Ensure the availability and quality of data to support senior leadership decision-making.

Budget

• Independently develop and monitor the division's operating and capital budgets.

• Oversee master affiliation agreements and the transfer of educational funds between partner institutions.

• Develop recommendations to facilitate meeting budget requirements.

• Consistently meet or exceed budget and staffing requirements.

• Incorporate budget considerations into all planning and decision making