Executive Director of Student Financial Services

Stdt Financial Aid Ops

Full Time

86168BR

Job Summary

The University of California San Francisco (UCSF) Student Financial Services Director oversees student financial aid and services at a health sciences campus that serves over 3,200 professionals (dentistry, medicine, nursing, physical therapy & pharmacy), self-supporting, and graduate/PhD students. The Director manages the financial aid programs for the campus, oversees operation, which includes managing 8 full-time employees, and other work-study students. The Director recommends changes to policies and procedures to ensure accurate, efficient, and timely delivery of student aid (scholarships, grants, federal and campus loans, VA/military, and fellowships) that are in compliance with federal, state and institutional regulations, and supports the departmental objectives of Student Academic Affairs, the Graduate Division, the professional schools (Dentistry, Medicine, Nursing, Pharmacy, Physical Therapy), and the UCSF campus at large. Additionally, the Director ensures their team implements any required changes in the student lending and credit management landscape, and the Intuitions' response to the same, which involves effectively understanding and being sensitive to the needs of UCSF students and the impacts of debt upon their professional lives, as well as the ability of the schools or graduate division to work within the complex framework of federal, state, and institutional regulations to respond to change.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $110,400 - $235,400 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Student Financial Services Office is comprised of eight dedicated and highly experienced financial aid professionals who are committed to serving over 3,200 graduate and professional students by providing them the resources, services, and funding necessary in reaching their educational objectives, and ultimately earning their degree from UCSF's prestigious, and highly ranked, health professions schools. From the recruitment, admissions, and application process to the awarding and disbursement of educational funds, the Student Financial Services Office provides financial aid awards that can include scholarships, grants, loans, and federal work-study. Additionally, the Student Financial Aid Office provides services such as loan debt counseling, budget management, temporary housing solutions, CalFresh, , financial literacy, tax workshops, and budgeting tools. These services have been developed and refined for UCSF students to succeed in the management of their educational expenses and in the repayment of their student loans to successfully help them make the best choices as they invest in their future in becoming excellent health care professionals. Student Financial Services also serves as a central technical partner with SIS/Student Information Systems, Controller's Office, Information Technology Governance, and Accounts Payable for process improvements, workflow changes, and systems enhancements which ensure federal/state/intuitional regulatory standards are met in the timely and accurate disbursement of financial aid funds to students.

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• Eight (8) or more years of related work experience
• Seven (7) or more years of supervisory/management experience
• Advanced knowledge of techniques for recruitment and retention of students through financial aid
• Advanced knowledge of policies, regulations, and practices for awarding financial aid, including needs analysis and packaging
• Advanced knowledge of University policies, processes, and procedures related to budget, accounting, human resources, IT, and student services
• Strong ability to oversee and define specifications for financial aid systems programming
• Experience using complex databases
• Advanced skills in policy and program development
• Advanced knowledge of advising and counseling techniques
• Advanced problem identification, critical thinking, and problem solving skills; judgment and decision-making ability
• Advanced quantitative analysis and resource management skills
• Skill and experience in project management and organizational effectiveness
• Advanced written and verbal communication, active listening, persuasion, and negotiation skills
• Advanced customer service orientation
• Strong ability to assess processes and implement improvements
• Advanced interpersonal skills including social perceptiveness

Preferred Qualifications

N/A

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

000308 FINANCIAL AID MGR 2

Job Category

Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Parnassus Heights (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 8 a.m. - 5 p.m.