Accounts Receivable Specialist

HK Solutions Group is looking for an Accounts Receivable Specialist to join our team. The AR Specialist position will be based in our Des Moines, IA office.

The Accounts Receivable Specialist is responsible for all facets of accounts receivable processing (invoice to cash application) for assigned company business units and/or service lines. Responsibilities include, but are not limited to, timely, complete, and accurate invoicing to customers, project billing, collections of outstanding past due AR invoices, cash application, reporting and reconciliations.

RESPONSIBILITIES

Invoicing:

• Utilize information from various sources to generate accurate and timely customer invoices ensuring any customer specific billing requirements are met in order to facilitate on-time payments from customers for assigned company business units.




• Assigned business unit or service lines may require facilitating daily production status call, distributing daily production call recap to stakeholders and maintaining excel production tracker.




• Maintain and stay up-to-date with required customer invoicing schedules and methods (i.e. customer portals, email/electronic/mail delivery).
• Ensure all necessary documentation has been received from the customer as applicable (sales tax exemption certificates, purchase orders, etc.)
• Execute closing documents for project (lien waivers, IC134 forms, etc.) as needed.
• Create credit memos in Acumatica ERP system and ensure proper and complete approval documentation has been received for each credit memo.
• Generate and deliver monthly statement of account to assigned customers.
• Collaborate with internal stakeholders to resolve any billing or payment issues.
• Provide back-up support for creating customer business accounts in Acumatica ERP system and ensure all customer records are complete and accurate (address, AP contact, terms, etc.).

Collections:

• Review customer aging and establish regular communication with customers to ensure timely payment is expected. As needed, work with customers that have past due balances to collect effectively while maintaining the customer relationship.
• Enlist the efforts of sales, program managers, business unit directions and senior management when necessary to accelerate the collection process.
• Maintain electronic collection notes for each customer account in Acumatica ERP system.
• Identify, review and resolve customer overpayments, aged customer credits, and reconcile related debit and credit AR transactions in a timely manner and request re-applies as needed.
• Prepare approved past due interest invoices/statements for customers who have past due receivables.
• Support process improvement initiatives in AR and collections.

Cash Application:

• Perform daily cash management duties, including the recording of customer payments and bank deposits in Acumatica ERP system.
• Process customer credit cards payments via cloud-based virtual terminal application.

Other:

• Maintain customer and data confidentiality in all aspects of the role.
• Assist with month end-closing activities for accounts receivable sub-ledgers and reconciliations and annual financial audits and periodic sales tax audits.
• Other duties as assigned.
• Ability to remain focused on facts rather than personal opinion and deal openly and honestly with internal and external customers while building credibility and maintaining trust. Exhibit empathy and sensitivity for the needs of the customers served and is perceived as being helpful and supportive.

EDUCATION / EXPERIENCE

• High school diploma required; Associate degree in accounting, business, or equivalent experience preferred.
• Minimum of 2 years of accounts receivable and billing experience is required.
• Background in working with AP [customer] contacts, customer service, operational business unit admin and sales representatives is preferred but not required.

SKILLS

• Proven organizational and time management skills with the ability to prioritize work based on deadlines while maintaining a high attention to detail.
• Strong written / oral communication skills which allows for navigating interactions with tact and clarity.
• Ability to work both independently and as a team player based on the needs of the team and workstream.
• Willingness to tackle multiple daily tasks with energy, passion and a positive attitude and flexibility to adapt to changing priorities and deadlines.
• Proficiency with Microsoft Office applications is essential, specifically Excel, Word and Outlook.

BENEFITS

• Paid Time Off (13 days annually)
• 8 Paid Holidays annually
• Medical, Dental and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 401K w/company match
• Monthly cell phone reimbursement ($50)

HK Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, sex, sexual orientation, gender identity, national origin, disability or veteran status.