Business Application Specialist- Manager
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Sep 26, 2025 | |
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OverviewIn the AI Business Solutions (ABS) Specialists team, we are looking for passionate, experienced, and credible specialist leaders who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the ABS Solution Area goals. As an Business Application Specialist- Manager, you will lead transformational shifts to drive deployment and create business value for customers. You will directly report to the MFM STU GM. You will provide direction/guidance on the development of solutions across solution areas and support areas. You will coach the team to be an AI transformation expert for customers helping to build and win with a strong business case. You will lead a team to develop strategies for driving and closing opportunities. You will facilitate the development of partner strategies and ensure execution. You will contribute to setting up the events and promoting best practice sharing across subsidiaries. You will oversee the end-to-end business across geographical regions. You will ensure the team meets sales targets and operational standards and maintains the health of metrics within the assigned territory. You will interact with corporate leadership and senior-level stakeholders to get support for their team and the geographical regions. You will act as a thought leader to help their team connect Microsoft solutions to customer business impact.This role will focus on sales and customer value across the Microsoft Business Applications Suite-including Dynamics 365, Power Platform, and Copilot-aligning solution capabilities with customer transformation goals.Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.
ResponsibilitiesYou will be responsible for People Management by delivering success through empowerment and accountability by modeling, coaching, and caring as well as attract and retain great people. You will lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value. You will lead your teams to develop strategies through orchestration for driving and closing opportunities and guide your team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs.You will coach your teams to learn and apply the orchestration model and guide the team to build a network of partners to cross-sell and up-sell. With your technical expertise, you will coach the team on business and market knowledge and act as a thought leader to help the team connect Microsoft solutions to customer business impact. You will lay out customer satisfaction long-term strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments.You will ensure teams meet sales targets and operational standards and maintain the health of metrics within the assigned territory while mentoring/coaching team on growing knowledge on sales or products and ensuring team completes training and obtains certifications as required. | |