Program Director, Human Resources

• Job Title: Program Director, Human Resources
• Department: Human Resources
• Reports to: Senior Vice President & CFO, Administration & Management
• Location: Alexandria, VA
• Grade: 20
• FLSA Status: Exempt

The Program Director, Human Resources is responsible for payroll management; employee benefits management; updating and disseminating Human Resource policies; compliance with applicable laws; championing opportunities for people who are blind and providing guidance, consultation and support to employees within NIB and our associated agencies.

Manage the work of the Senior Specialist, Benefits; Senior Specialist, Payroll; Coordinator, Learning & Development; Specialist, Human Resources.

Ongoing communication with NIB employees; associated agency personnel; Federal and State personnel; professional organizations; and other national nonprofit consumer organizations.

Bachelor's Degree required. An equivalient combination of education and experience may also be acceptable.

• Microsoft Office (Excel, PowerPoint, Word); HRIS system experience, Paycom preferred; excellent interpersonal skills; strong multi-tasking ability. Ability to respond effectively to the most sensitive inquiries or complaints. Extensive knowledge of employee benefits, retirement plan administration, payroll, personnel policy, and federal and state laws regarding employment practices.

Core Competencies

• Accountability
• Communication Skills
• Ethics /Integrity
• Customer Care
• Job Knowledge/ Technical Skills
• Decision Making
• Judgment and Problem Solving
• People Management
• Process Improvement

9+ years working in the Human Resources field in a generalist role; 8+ years supervisory experience required.

Less than10%

Internal Survey Generation

• Support the design and analysis of employee engagement surveys; strengthen internal communication and information-sharing to enhance organizational effectiveness.
• Manage NIB's participation in external compensation and benefits surveys to ensure competitive practices.

Compliance

• Assist, implement, and enforce HR policies, processes, and procedures; ensure timely updates and distribution of the employee handbook and policy guides.
• Partner with NIB Compliance to identify and mitigate risks related to federal and state employment laws.

Operations

• Oversee payroll operations, ensuring accuracy, consistency, and compliance.
• Manage the effective implementation and utilization of the PayCom HRIS to support efficiency, data integrity, and reporting.
• Oversee benefits administration, management, and operations including employee benefits programs, insurance, retirement, leave administration, compensation statements, and vendor relationships.
• Ensure accuracy in benefit payments, compliance, and benefit and payroll employee relations.
• Assist in the management of HR data tracking and reporting; ensure timely and accurate entry in accordance with policy requirements.
• Lead the Learning and Development team to ensure execution of the Organizational Training Plan and alignment of divisional, departmental, and individual training plans.
• Serve as a resource and backstop across all HR functions, ensuring projects and initiatives are effectively managed from initiation through completion.
• Other duties as assigned.

Employee Relations

• Assist in employee relations matters, including complaints, investigations, and performance issues; oversee the design and implementation of Performance Improvement Plans.
• Assist in coaching and training managers on effective, ethical, and legally compliant communication, recognition, and employee engagement practices.

Rewards and Recognition

• Assist with the design and management of programs that strengthen the link between performance and rewards; lead employee focus groups to identify recognition opportunities.
• Recommend program improvements to leadership and oversee approved enhancements, including implementation and organization-wide communication.

This job description does not imply that these are the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Division/Department upon receipt by his/her supervisor.

NIB IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

NIBisan Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, or protected Veteran status.