Operations Manager, TMZ Tours (R50030157)

OVERVIEW OF THE COMPANYFOX Entertainment With a legacy spanning more than 35 years, FOX Entertainment is one of the world's most recognizable media brands and a prolific content producer across its iconic broadcast network and both owned and third-party streaming platforms. Known for its independent, innovative spirit and provocative, groundbreaking storytelling, the company was reinvented in 2019 with the formation of FOX Entertainment. While maintaining its leadership in broadcast television (9-1-1: Lone Star, The Simpsons, The Cleaning Lady, Hell's Kitchen, LEGO Masters), the company is actively building a portfolio of businesses and library of owned original content. To date, FOX Entertainment's long-term growth strategy has included the acquisitions of award-winning animation studio Bento Box Entertainment (Bob's Burgers, The Great North, Krapopolis, Grimsburg), entertainment platform TMZ, and global production studio MarVista Entertainment (The Way Home, Rescuing Christmas), as well as the formation of the culinary and lifestyle content venture Studio Ramsay Global (Next Level Chef, Gordon Ramsay's Food Stars) in partnership with Gordon Ramsay. The company also established its in-house unscripted studio FOX Alternative Entertainment (The Masked Singer, Snake Oil, I Can See Your Voice, Name That Tune), FOX Entertainment Studios (Animal Control) to develop scripted content, and worldwide content sales unit FOX Entertainment Global. JOB DESCRIPTION

TMZ is looking for a hands-on Operations Manager to oversee daily operations for TMZ Tours-from the iconic Celebrity Tour to the fan-favorite After Dark Tour and new, next-level experiences. This role focuses on ensuring smooth operations, strong team management, and works with our strategic partners to make every experience unforgettable.

This role reports to the Tour Director and is ideal for someone who enjoys a mix of operations, team management, and creative problem-solving in a fast-paced, guest-focused environment.

Responsibilities:

• Hire and schedule Tour Guides and Hosts.
• Work closely with our strategic partner to keep tours running efficiently- maintaining SOPs, supporting technical systems, and ensuring efficient and timely operational support.
• Track ridership and other key metrics, prepare reports, and provide intuitive insights.
• Assist with marketing campaigns and growth initiatives.
• Coordinate logistics for private charters and custom bookings to exceed client expectations.
• Collaborate with internal teams to execute sponsorship campaigns and integrations from planning through delivery.

Requirements:

• Strong leadership and organizational skills.
• Tourism/hospitality or experiential ops background.
• Ability to prioritize, organize and multi-task
• Strong communication skills and attention to detail.
• Proficiency with Microsoft Office and Google Workspace (Excel/Google Sheets, PowerPoint, etc.)

TMZ is an Equal Opportunity Employer.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $75,000.00-85,000.00 annually. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.