People Operations Business Partner

The People Operations Business Partner (POBP) serves as a strategic advisor and trusted partner to their respective client group, aligning HR strategies with organizational goals. This role focuses on employee relations, performance management, talent management, and succession planning to drive a high-performing culture.

Position Responsibilities:

Employee Relations

• Serve as the primary point of contact for employee relations issues, ensuring fair and consistent application of policies.
• Investigate and resolve workplace concerns, partnering with legal and compliance teams as needed.
• Provide coaching to managers on conflict resolution and employee engagement strategies.

Performance Management

• Guide leaders through the performance review process, ensuring alignment with organizational objectives.
• Support managers in addressing performance issues, creating development plans, and driving accountability.
• Analyze performance trends to identify opportunities for improvement and training.

Talent Management

• Partner with leadership to identify critical roles and develop succession plans.
• Facilitate talent reviews and career development discussions to build a strong internal pipeline.
• Collaborate with Learning & Development to design programs that enhance leadership capabilities.

Strategic HR Partnership

• Act as a consultant to business leaders on organizational design, workforce planning, and change management.
• Use data and analytics to provide insights and influence decision-making.
• Ensure compliance with employment laws and company policies.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of non-compliance.

Qualifications / Profile:

• Bachelor's degree or equivalent combination of education and experience.
• 7+ years of experience in Human Resources.
• Experience with HRIS systems is required; UKG is preferred.
• Demonstrated effectiveness in identifying needs and executing deliverables.
• Sound judgment, problem-solving, and people management skills.
• Ability to complete projects on time with minimal supervision, exceptional accuracy, and attention to detail.
• Ability to foster teamwork and open communication at all levels of the organization.
• Ability to work independently and the initiative to handle increasing responsibility over time.
• Ability to maintain strict confidentiality and professionalism on sensitive and privileged information.
• Ability to prioritize and balance multiple complex projects simultaneously in a fast paced, deadline-oriented environment.
• Deep personal ethics and integrity.
• Exceptional written and verbal communication skills.

Extremely flexible and able to shift priorities easily.