System Administrator

Salary: $105,000-$115,500/year

Hybrid

Who we are: Children's Aid (CA) is an independent, not-for-profit organization established to serve the children of New York City. Founded in 1853, Children's Aid serves New York's neediest children and their families at more than 40 locations in the New York City five boroughs and Westchester County.

What you will be doing: Reliability and high network performance levels are critical to the ongoing operations of CA. The system administrator is responsible for maintaining key systems in collaboration with others on the infrastructure team, is charged with working with various business and program areas, his/her IT team, outside vendors and organizations to maintain the high-performance levels required to support the objectives of the organization.

Essential Position Functions and Responsibilities: The System Administrator is responsible for managing and maintaining a Children's Aid's multi-site Windows Server and VM environment including:

• Windows Server/Active Directory administration
• Security and antivirus protection administration
• Server and network backup configuration and management,
• Exchange and Directory File Services management and administration
• Mobile device configuration and management. VPN and mobile management tools.
• Participation in infrastructure and network projects including setup, configuration and support of new technology.
• Proposing and implementing hardware, security, software options to improve infrastructure.
• Participation in security audits and intrusion testing activities. Remediation of any findings
• Disaster preparedness

Exchange & Directory Files Services Administration

• Maintain current hardware and software patch and release levels for servers and associated applications.
• Create, maintain and manage Power Shells scripts. Document scripts and record changes.
• Administration of logs, mailboxes, accounts, mail groups, personal and Share folders
• Troubleshoot and resolve Exchange or DFS related issues. Resolve mailbox issues if required.
• Troubleshoot and Monitor backup and replication process
• Ensure proper Security access procedures are implemented and maintained

Backup Administration

• Schedule, monitor and report on all network server backup jobs. Adjust backup schedules to guarantee data availability and system performance.
• Perform system and data restores to support business requirements.
• Implement and maintain data archiving processes and procedures.
• Perform maintenance on backup jobs, including all file and email servers.
• Troubleshoot and resolve backup issues.
• Verify completion of scheduled backup jobs daily

System Administration

• Provide maintenance and support of physical and virtual servers, including monitoring, verifying available server resources, patching or updating software and hardware.
• Perform day-to-day administration of Active Directory, including creating, disabling, or removing AD user accounts.
• Manage the Group Policy policies, implementation and file permission assignments.
• Maintain and extend ADFS services as required
• Review system audit logs and alerts as required.

Other

• Adhere to all defined standards for naming, documentation, and security with regards to network server-related systems.
• Ensure security standards are implemented and maintained. Report any violations.
• Implement, maintain and manage remote support process and procedures. (Cisco VPN, AirWatch)
• Perform network server hardware, firmware and system software installations and configurations.
• Maintain currency of software and firmware patches and updates on network server-based systems and infrastructure.
• Implement servers, containers, or other related projects in conjunction with internal and external resources.
• Create and maintain current documentation related to areas of responsibility
• Monitor, log and execute appropriate responses based on enterprise monitoring device information

Positions Requirements:

• 3-5 years in a Windows System administration role or equivalent.
• 3+ years MS-Exchange and Directory File Services administration
• Experience and knowledge - MS SQL Server, Active Directory, DNS, DHCP, Exchange, Group Policy, PowerShell, Inky
• Virtualization implementation and administration - VMware, vSphere, ESXi hosts
• Excellent Storage knowledge and experience - HP3PAR, NetApp
• System Backup/Restore - Veeam,
• Excellent knowledge of Network and hardware technologies - switches, routers, firewalls - CISCO
• Strong analytical, problem solving, and debugging skills.
• Highly organized and detail oriented with outstanding verbal and written communication skills.
• Ability to express technical concepts effectively both verbally and in writing.
• Ability to work well independently and with people of varying degrees of technical expertise.
• Solid communication and negotiation skills with 3^rd party vendors, IT staff and business areas
• Desire to grow and capability to learn.
• BS/BA Computer Science or equivalent
• MCSE, CCNA, VCP a plus

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.