Clinic Assistant

Position Details
University of Colorado | Denver
Class Title (Required by Rule): Administrative Assistant III
Working Title (Required by Rule): Clinic Assistant
Working Location (Required by Rule): CU Denver North Classroom Building, North Classroom Building, Denver, CO 80204
FTE: Part-time 75% (0.75) FTE | Hybrid
Salary Range: $3,178.50 - $3,193.00 monthly (pro-rated for 75% FTE)
Position #00699539- Requisition #37850
Join the University of Colorado Denver

About the University of Colorado - Denver
The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.

Type of Announcement (Required by Rule)

• Open Competitive: This position is open only to Colorado state residents.

Method of Appointment (Required by Rule)
Appointment to the vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Job Description (Required by Rule)
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
The Psychology Clinic (PC) is a training clinic for the Ph.D. Program in Clinical Health Psychology. It serves the Denver community and the Auraria Campus community and is operated by the Department of Psychology and the College of Liberal Arts and Sciences (CLAS). The Clinic Assistant will provide office management and administrative services within the PC.
The Clinic Assistant will provide general office management, oversight to student graduate assistants working in the clinic, and administrative support to the Psychology Clinic and Program Assistant. The Clinic Assistant will adopt and implement all University, College, Department, and Psychology Clinic policies and procedures.

Clinic Assistant
What you will do:
Administration - 35%

• The position will make independent decisions to resolve scheduling issues or conflicts with patients, students and supervisory teams.
• To meet the needs of team supervisor and the PC Director, position will decide how and when to run reports.
• Will troubleshoot issues and create solutions by looking up policies and procedures and responding.
• Position will communicate information about the clinic, required training, and policy updates to graduate students and faculty.
• Position will maintain required records on patients and students in compliance with HIPAA, FERPA, and Colorado state law where applicable.

Training & Supervision - 30%

• Position will direct the general training of graduate assistants on the administration of the clinic.
• Position will supervise the administrative work of the graduate assistants and individually instruct and correct them on the preferred ways of attending clinic business.
• Position will decide, assign and supervise tasks for graduate assistants in the clinic.
• Position will respond to crisis situations by following the guidance of the PC Director or other clinical staff and by making decisions that fit the immediacy of the situation.

Patient and Clinic Services - 20%

• This position will direct and oversee the clinic schedule and graduate assistants' shifts.
• Position will determine how and when to alter administration policies to maintain client confidentiality.
• Position will prioritize tasks in a way that ensures high quality service to patients.

Equipment, Supplies and Purchasing - 15%

• The position will decide when and how regular supply and inventory purchases are made.
• Position will determine the specifications for computers and office equipment to be purchased.
• Position will troubleshoot problems with office equipment and contact the appropriate technicians to resolve them.
• The position will oversee changes to the physical plant by getting input from the Director and working with relevant technicians and staff.

Qualifications you already possess (Minimum and Special Qualifications) (Required by Rule)
The minimum qualifications reflect the required age, education, experience, licensure, and certification that applicants for the announced position must possess in order to advance in the selection process. Per Colorado Revised Statute (C.R.S.) 24-50-112.5 (1) (a), minimum
qualifications are set by DHR on behalf of the State Personnel Director; the Rules allow them to be modified under certain circumstances.

• Three (3) years of experience performing administrative support or general office management in a clinical or academic setting, which has included supervision or training of student workers, interns, or staff.

Substitutions Available (Required by Rule)

• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years.
  • Education in a related field such as Business Management, Human Resources, Medical Billing/ Coding, Business Administration, or similar will be considered for substitutions.

Preferred Qualification to possess (Preferred Qualifications) (Required by Rule)

• One (1) year of administrative experience working directly in a mental health care facility, or medical or human services setting.
• Experience using electronic medical record systems, such as Human Capital Management or Titanium or Epic or similar, in a clinical or academic setting.
• Experience interpreting and applying university, state, or federal policies (such as HIPPA and/or FERPA) and in a clinical or academic setting.

Knowledge, Skills, and Abilities

• Demonstrate strong organizational skills to manage clinic operations efficiently.
• Work independently while balancing daily tasks and long-term projects effectively.
• Make sound decisions and follow directives under crisis conditions.
• Collaborate effectively with patients and student therapists, showing excellent interpersonal skills.
• Apply prior experience in mental health care, medical, or human services settings to support clinic functions.
• Utilize computer applications proficiently, including Microsoft Outlook, Word, Excel, and Teams.
• Operate electronic medical record systems, such as Titanium, with working knowledge or willingness to learn quickly.

Conditions of Employment

• This position follows a hybrid work structure where employees can work remotely or from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
• Advise, counsel or guide to solve problems or complaints and influence or correct actions and behaviors.
• Secure regulatory compliance by issuing/revoking licenses and persuading/training to correct problems where a formal law applies.
• Exchange or collect information.
• Detect, discover, or expose information, problems, violations or failures by interviewing or investigating.

Mental, Physical, and/or Environmental Requirements

• Ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.
• Moves equipment weighing up to 50 pounds.
• Position operates under Health Insurance Portability and Accountability Act (HIPPA) regulations, potentially including treatment, payment, or health care, or patient care operations.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu .

Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.

Compensation and Benefits (Required by Rule)
The salary range (or hiring range) for this position has been established at $3,178.50 - $3,193.00 monthly (pro-rated for 75% FTE).
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position may be non-exempt and may be for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125

Closing Date (Required by Rule):
This application closes on Oct 10, 2025 at 11:59:00 PM. Those who do not apply by this date may or may not be considered.

Required Application Materials (Required by Rule):
Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the comparative analysis process to identify a top group for further consideration. Be sure your application specifically addresses the requirements listed in the minimum qualifications. Address your specialized experience, work products, and accomplishments as they relate to the position duties and minimum and preferred qualifications. Attach additional pages if necessary to fully explain your experience and accomplishments.

To apply, please visit: http://www.cu.edu/cu-careers and attach:
* A cover letter which specifically addresses the job requirements and outlines qualifications
* A current CV/resume
* List of three references (we will notify you prior to contacting both on and off-list references)

Questions should be directed to Paige Coakley-Sugihara at paige.coakley-sugihara@ucdenver.edu.

Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.

Appeal Rights (Required by Rule)
Refer to Chapters 4 and 8 of the State Personnel Board (SPB) Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The SPB Rules and Personnel Director's Administrative Procedures and a standard appeal form are available at www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of notice or knowledge of the action: Colorado State Personnel Board, 1525 Sherman Street, 4th Floor, Denver, CO 80203, or fax it to 303-866-5038 and provide a copy to the Respondent. The 10-day deadline and these appeal procedures also apply to all charges of discrimination.