Clinical Trial Management System (CTMS) Program Coordinator

Job Summary:

The CTMS Program Coordinator is a position within the University of Colorado Clinical Research Administration Office. As a key member of the application support team, this position encompasses a wide variety of duties and responsibilities. This individual works extensively with professionals in all areas of the University, and UCD affiliates, to assist with the ongoing support of the Clinical Trial Management System (CTMS) used at the University of Colorado Denver | Anschutz Medical Campus

Key Responsibilities:

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* The CTMS Program Coordinator will provide support for all Oncore training, including one: one training when requested, ranging from assisting with access to the various environments to grading training exercises and establishing accurate permissions for users.

* The OnCore Application Support Role will be part of the team with the Oncore trainers and CTMS Manager to assure that the UCD research community has access to the most up to date materials for training and ongoing use of Oncore, the CTMS.

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* The CTMS Program Coordinator will also provide support troubleshooting, directing and answering end users questions through Zen Desk.

* This role will also support calendar building whenever needed by prepping and updating calendar builds for the next step in the process.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of # days per week on campus and as needed for in-person meetings.

Why Join Us:

The Clinical Research Administration Office provides support for your human subjects research projects. The CRA is a team of highly motivated individuals with significant expertise in human subjects research rules, regulations, best practices and operations. We provide guidance and support to our faculty and their teams.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in public health, public administration, social/behavioral sciences, physical sciences, nursing, healthcare, finance, accounting, business administration, business, or a directly related field from an accredited institution

• 1 year of professional level experience in a clinical research setting.

  • A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Prior experience with OnCore strongly preferred.

• Experience with other CTMS or data capture systems in support of clinical research is a plus.

• Two (2) or more years of professional experience in a clinical research setting, preferably at a medical center.

• Experience working in an application support role with a strong troubleshooting background.

• Experience translating clinical research concepts and researcher needs to technical personnel and vice versa.

• Experience with other CTMS or data capture systems in support of clinical research

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.

Additional Competencies:

• Diplomatic disposition and customer service orientation with excellent written and verbal communication skills in the English language
• Strong team player

• Detail-oriented self-starter with outstanding interpersonal skills, and for the ability to establish and maintain good customer and end-user relations
• Knows when to ask questions, can work with minimal supervision, meet deadlines and expectations
• Honest and forthcoming with ongoing system training needs and preparedness for expectations
• Quick and agile learner, able to adapt to changes in technology and its intended use
• Able to coordinate and prioritize several simultaneous tasks with potentially conflicting priorities
• Able to synthesize complex clinical trial information in order to facilitate decision making
• Familiarity with terminology and processes associated with all phases of clinical research.
• Familiarity with the concepts of relational databases, normalization, and how databases are used by applications.
• High proficiency in Microsoft Windows and Office.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position (only use if a cover letter is necessary)

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Catherine Sutherland, CATHERINE.SUTHERLAND@CUANSCHUTZ.EDU

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by October 10, 2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $55,495 - $70,590.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.