IT Endpoint Systems Administrator, Information Technology

Lipscomb University
United States, Tennessee, Nashville
Sep 29, 2025
Description Description of Tasks Performed Deploy operating systems and applications using appropriate automated deployment tools, e.g., Windows Autopilot, Microsoft Intune, Apple School Manager, Jamf Pro to Windows, Mac, and iOS devices. Develop standards, documentation, and procedures with the goal of effective management of all client software deployment and patching. Develop, test, deploy, and maintain PowerShell and/or other scripts as needed to automate and refine processes and strive to provide a zero-touch effect when managing end user computing devices. Create and maintain packages for distributing software to end user computing devices. Create and maintain documentation for the purpose of accurately tracking software applications including origin, licensing, affected users, and installation/upgrade history. Work with vendors to refresh/renew licenses as needed. Research a variety of related subjects (e.g., computer hardware, operating system versions, software applications, and other technology) to keep up with trends and perform as subject matter expert. Recommend changes to software tool sets and processes as appropriate to provide continuous improvements to IT services. Record requests, issues, and solutions using service ticketing software. Keep all tickets and projects updated and track time in a detailed format. Collaborate with IT team members to develop strategies for device and application deployments, equipment selection, user and security policies. Work with faculty/staff and Lipscomb IT to determine the optimal hardware and software to be included on all multi user computers and ensure that all systems are maintained at appropriate software version/patch levels and in accordance with IT security policies. Description of Tasks Performed Procure, install, or upgrade computers, components and software as needed for multi user environments; provide automation of routine tasks; troubleshoot problems as needed; train staff on software. Works independently, is self-sufficient, is organized and a self-starter. Proficient in planning work, meeting deadlines and providing stable delivery of resources. Other duties and responsibilities as may be assigned from time to time. Qualifications Behaviors Functional Expert - Considered a thought leader on a subject Team Player - Works well as a member of a group Innovative - Consistently introduces new ideas and demonstrates original thinking Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or integrity Motivations Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals Self-Starter - Inspired to perform without outside help Goal Completion - Inspired to perform well by the completion of tasks Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Education Bachelors (required) Experience 3 - 5 years: Relevant experience in systems management. (required) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.