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Lockbox Support

Trustmark National Bank
United States, Mississippi, Jackson
248 E Capitol St (Show on map)
Sep 29, 2025

Lockbox Support
Location

US-MS-Jackson





Job ID
2025-18821

Category
Operations

Type
Regular Full-Time

Job Grade
4

FLSA Status
Non-Exempt

Working Hours
M-F | 7:30am-4:30pm


Job Location: Company

Item Capture - 10049



Overview

The purpose of this job is to process all incoming customer payments, provide timely deposits to customer accounts, and send remittance information to customer via the customers' chosen method.



Responsibilities

    Open customer mail, extract payments and/or correspondences, image contents.
  • Process payments, including keying and balancing.
  • Complete daily deposits and return remittance information to customer.
  • Maintain copies of customers' information for bank records.
  • Maintain billing information.
  • Keep control records of PO Box information for tracking purposes.
  • Perform additional duties as assigned.


Qualifications

  • High School Education
  • Knowledge of word processing software
  • 10 key calculator - Test 3000 gross keystrokes
  • Basic computer skills
  • Time management principles to prioritize workload
  • Knowledge of general lockbox system preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

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