Evening Circulation Supervisor

Academic Library Services ( ALS) is part of Academic Affairs and reports through the Provost/Vice-Chancellor for Academic Affairs. ALS serves East Carolina University faculty, students, staff, and community by providing library resources and services to support the mission of the University.

60% Public Circulation Service:
This position is responsible for independently managing the Sunday and evening operation of the department and provides courteous service to patrons at the Circulation & Interlibrary Loan service desk at scheduled times including weekends and holidays, as needed. Duties at the service desk include: checking library materials in and out, collecting and processing payments, assisting with requests for materials not on the shelf and making referrals to other library departments, supervising student assistants, ensuring the book drops are emptied, answering directional and basic reference questions at the circulation desk, over the phone, via e-mail, and online chat. The position also assists patrons with circulating equipment, including laptops, desktop computers, printers, scanners, cameras, projectors, and other equipment.

25 % Back-up Technology Manager:
This position will assist the departmental technology manager with processing circulating equipment, including inventory, cleaning, relabeling, and other maintenance projects for equipment. The position will provide training to patrons regarding circulating equipment and other department equipment and assist with basic computer troubleshooting in the absence of the Technology Manager. The position will also assist in reviewing department's equipment webpages for necessary updates.

10% Office Supply Coordination and Student Supervision:
This position maintains and orders office supplies. The position may also supervise the circulation desk and stacks student employees. The position may train students on tasks and expectations in the absence of the Stacks and Student Managers, follows up on concerns with appropriate coaching and disciplinary actions, and may participate in student employee evaluations.

5% Committee Service, Professional Development, and Other Duties as Assigned:

The position may serve on library and university committees, taskforces, and projects. This position is encouraged to take advantage of professional development opportunities. The position may be assigned other duties as needed.

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

None

Academic library experience; customer service experience with a commitment to providing high quality service while establishing and maintaining positive working relationships with all patrons and personnel; proficiency with Microsoft Office; demonstrated ability to communicate effectively in oral and written form; demonstrated problem-solving skills and the ability to work consistently and reliably in an unsupervised capacity.

None

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.