Manager, Fleet Operations - Rail Grinding

Job Title: Manager, Fleet Operations

FLSA Status: Exempt

Department: Fleet Operations

Reports to: Director, Fleet Operations

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 75 work days annually to work home! The initial amount of days is prorated for the first year based on start date.

GENERAL DESCRIPTION / PURPOSE:

The Manager, Fleet Operations, is responsible for the leadership and oversight of a group of machines within the business unit. This position provides leadership, coaching, and support directly to Assistant Managers and Superintendents. This Manager is responsible to deliver service excellence by measuring, evaluating, and guiding their teams to ensure professionally maintained equipment, competent and engaged crews, training and certification compliance, and a safe, reliable, and productive operation.

ESSENTIAL JOB FUNCTIONS:

Leadership and Talent Development

• Responsible for talent and performance management for all field leaders on assigned machines
• Monitor and reinforce compliance with the training programs, as well as provide feedback on curriculum, operations procedures, and processes training concepts for Assistant Managers and Superintendents
• Responsible for promotions, advancements, salary adjustments, or disciplinary actions

Safety and Operational Excellence

• Responsible for maintaining multiple units of fleet equipment in peak operating condition (with at least 98% availability) by monitoring compliance to operating and safety practices, and preventive maintenance programs and making the appropriate repair and replace decisions in a timely and proactive manner
• Responsible for overseeing and directing improvements or corrective actions, based on machine audits, incidents, production reports, and customer requirements and identifying areas and providing support to justify improvements in equipment
• Conduct scheduled, structured field visits to operating machines to assess procedural and rules compliance, audit safety practices, verify product quality, and gauge customer satisfaction

Business and Financial Management

• Responsible for budgeting and forecasting overhaul and other large-scale activities for assigned machines as well as monitoring, evaluating, and explaining the Profit and Loss Statements for fleet equipment.
• Monitor and manage leading and lagging key performance indicators for the operation and deliver monthly and quarterly reports to stakeholders as requested.
• Executes operating plans and tactics to attain short and long-term financial and mission-critical operational and corporate Tier I goals while evaluating the current and proposed operational systems and procedures to gain efficiencies and minimize risk.

Communications

• Develop and maintain relationships with key contacts on customer railroads, to manage service and quality expectations, maximize track access and production and, if necessary, handle disputes prior to escalation
• Develop and Organize Customer and Crew joint meetings delivering operational, safety, and corporate messaging as needed to distribute corporate messages throughout the fleet.
• Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals and translate them into operational practices to educate employees.

REQUIRED QUALIFICATIONS:

Education: Associate Degree with Technical Certification

Experience: 7+ Years of Knowledge and understanding of fleet operations function

1+ Years of ability to manage multiple work sites and ability to focus on people and safety, as well as speed, performance, and reliability.

2+ Years of ability to make sound business decisions in accordance with Company values, mission, and vision.

3+ Years Experienced with delivering against customer expectations and a high sense of urgency environment that demands safety, first and foremost, at all times.

1+ Years Experienced in leading and motivating teams to drive employee engagement in servicing customers and achievement of objectives.

1+ years of managing 24/7 field operations

Licenses/Certifications: All Railroad Specific Certifications to operate on track. Loram Operating Rules Certification. All Loram Required E-Learning, On the Job, and 3rd Party Safety Training.

*7+ Years of Knowledge and understanding of fleet operations function

** Or 5+ years combination of education and experience in field operations

PREFERRED QUALIFICATIONS:

Education: Bachelor's Degree in Business Administration or Engineering

Experience:

LMW's process, products, services, and customer relationships.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 40% or more travel, including international, using any method of transportation.
• Ability to apply high levels of cognitive, analytical, retention and reasoning.
• Excellent communication skills used within any social context.
• Can stand, sit, walk, reach, balance, stoop, kneel, hear, taste and smell.
• Can see up close, distances, and colors and has use of peripheral vision and depth perception.
• Can tolerate variable and sometimes extreme physical conditions during visits or inspections of company equipment in a railroad environment

Loram is proud to be an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Benefits for this role include a comprehensive package with company-sponsored medical, dental, and vision insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; wellness programs; basic life and AD&D insurance; voluntary life insurance; company paid short-term and long-term disability coverage; 401(k) retirement plan including an employer match of 150% up to the first 6% you contribute to the Plan; Employee Assistance Program (EAP); behavioral health support; and leaves of absence. Additional benefits include tuition reimbursement, payroll charity contributions, adoption assistance and optional plans such as legal, critical illness, and hospitalization.

Loram determines compensation based on factors such as skills, competencies, education, and/or experience. Certain positions may be eligible for an annual bonus and paid time off in addition to base compensation.

Starting pay for the position is between $112,000 - $140,000.

Loram is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.