New
Business Analyst, Call Center - Archimedes
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![]() United States, Missouri, Earth City | |||||||
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Business Analyst, Call Center - Archimedes Location
US-MO-Earth City ID
2025-5021
Company Archimedes About Us Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit - alignment, value and transparency - Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .______________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. Pay Range USD $0.00 - USD $0.00 /Yr. Work Schedule Description (e.g. M-F 8am to 5pm) Our Core Business Hours Overview The Business Analyst, Call Center is responsible for analyzing call center performance data, identifying trends, and providing actionable insights to improve operational efficiency and customer satisfaction. This role will be an expert in call center platforms and responsible for leveraging its capabilities to drive business insights, manage data, and optimize call center operations. This role will involve generating critical reporting, managing outbound calling projects, ensuring data integrity, and staying ahead of platform updates to maintain peak performance and compliance. Responsibilities Job Responsibilities:
Develop and maintain dashboards.
Qualifications Essential Background Requirements:
Location : Address 502 Earth City Expy STE 300 Location : City Earth City Location : State/Province MO Location : Postal Code 63045 Location : Country US |