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Enterprise Quality Assurance Test Lead

Hancock Whitney
United States, Louisiana, New Orleans
Oct 01, 2025

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JOB FUNCTION / SUMMARY:

The Test Lead is responsible for managing and coordinating testing activities across projects, ensuring software and system quality through structured test plans and execution. This role mentors and guides test teams on best practices, oversees test activities for complex initiatives, and partners with project stakeholders to optimize testing resources and execution cycles. The Test Lead ensures accurate documentation, defect tracking, and reporting of testing outcomes to support project success and operational excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develop, manage, and execute comprehensive test plans for projects across multiple lines of business.
  • Analyze project requirements to define testing scope, strategies, and resource needs.
  • Coordinate all testing roles and responsibilities within project teams, ensuring alignment with project timelines and objectives.
  • Oversee the execution of test scripts, validate results, and track defects or issues to resolution.
  • Mentor, train, and guide test team members in test methodology, best practices, and tools.
  • Organize and lead test status meetings; communicate progress, risks, and results to project stakeholders.
  • Utilize test management tools to document testing coverage, results, and performance baselines.
  • Collaborate with project managers, developers, and business analysts to mitigate testing risks and improve overall project quality.
  • Recommend process improvements for test planning, execution, and automation to enhance efficiency and quality.
  • Stay current with emerging testing technologies, methodologies, and industry standards.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

  • Associate's degree required; Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • 2-5 years in software or hardware testing.
  • 2-5 years coordinating mid- to large-sized projects.
  • 3+ years in test automation experience is a strong indicator of capability.
  • Strong analytical, problem-solving, and communication skills; familiarity with test management tools, automation frameworks, and project coordination techniques.

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

  • Ability to travel if required to perform the essential job functions
  • Ability to work under stress and meet deadlines
  • Ability to operate related equipment to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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