New

Member Services Entrance Assistant

North Carolina State University

$10.50 / hr

United States, North Carolina, Raleigh

Oct 01, 2025

Position Information

Posting Number	PG195493TM
Position Number	24MSE09
Position Type	Temporary
Essential Job Duties	A Member Services Entrance Assistant is attentive, welcoming, and knowledgeable about Wellness and Recreation facilities and programs. In this role, you will greet members as they enter and exit the facility, provide directions around the facility, answer questions from current and prospective members and visitors, verify the identification of members, and work collaboratively with other student employees. Join our pack! Contribute Access Control: Monitor access to the Wellness and Recreation facilities at three entrance locations to ensure only valid users and their guests are admitted. Customer Service: Welcome and greet users and provide information regarding memberships, tours, facilities, programs, services and the local area. Member Education: Educate users on downloading our app and using the MyWellRec portal. Wayfinding: Assist members and visitors with directions around the facility and around campus. Tech Support: Utilize InnoSoft Fusion and other technology resources for entrance access and control. Cleanliness: Maintain clean and inviting entrances to the facility.
Is Time Limited	No
If Yes, Appointment Length
Wolfpack Perks and Benefits

Department Information

Job City & State	Raleigh, NC
Department	Wellness and Recreation

System Information

Classification Title	Temporary-Clerical
Working Title	Member Services Entrance Assistant

Requirements and Preferences

Work Schedule	Maximum 20 hours per week as scheduled
Other Work/Responsibilities	Guideline Enforcement: Understand and enforce Wellness and Recreation and area specific guidelines. Risk Management: Knowledge and implementation of emergency action plan. Training and Meetings: Attend required training and monthly staff meetings. Community: Develop professional relationships with co-workers, participants and guests. Support: Perform other related duties to support the overall functioning of the department. Working Conditions Environment: Work will be completed indoors. Physical: Frequent standing, sitting, walking, bending and reaching. Sensory: Potentially loud and busy work environment that requires strong communication and observation skills. Schedule: Flexibility in availability is needed to potentially work early mornings, late nights, weekends, and breaks. Safety: Exposure to potential safety hazards and adherence to the emergency action plan to mitigate risk.
Minimum Experience/Education
Department Required Skills	Initiative: Complete required work, pursue opportunities to expand knowledge, work to better the department. Communication: Display effective and proactive interpersonal communication with users and coworkers. Customer Service: Prioritize our users, ensuring a positive and supportive experience for all participants. Critical Thinking: Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion. Teamwork: Collaborate and use knowledge and experiences to contribute to the success of the team. Values Reasoning: Using our four values of care, positivity, flexibility and support when making decisions. Professionalism: Present expected behavior in the workplace, exemplified by your attitude and effort.
Preferred Years Experience, Skills, Training, Education	N/A
Required License or Certification	Eligibility: Current full-time NC State student status, demonstrated by enrollment in at least 12 undergraduate or 9 graduate credit hours.
Valid NC Driver's License required?	No
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$10.50/hour

Recruitment Dates

Job Open Date	10/06/2025

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/223544

EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call (919) 515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.